Reserve not removed
Example of 2 orders
https://crm.dobavki.ua/541736/
https://crm.dobavki.ua/541983/
Changed to Rejected status
https://crm.dobavki.ua/admin/shop/workflowstatus/93/action/new/
There is an action that removes the reserve
Cancel stock process content in warehouse
But in the orders, the goods remained in reserve.
Original question is available on version: ru
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
https://crm.dobavki.ua/541736/
https://crm.dobavki.ua/541983/
Changed to Rejected status
https://crm.dobavki.ua/admin/shop/workflowstatus/93/action/new/
There is an action that removes the reserve
Cancel stock process content in warehouse
But in the orders, the goods remained in reserve.
Answers:
anonymous hamster
OneBox production wrote:
is the problem relevant?
Yes
15.07.2022, 15:37
https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор
Original comment available on version: ru
I see in the logs by order https://crm.dobavki.ua/541736/ that here a person made a reserve with his hands and then canceled it after 20 days. Are you sure that it is the action that does not work and not just that the user forgot that the reserve was set in a closed order? For example, if you switch again in any order, then the reserve is still not removed? If not removed, then give the order and the procedure for removing the reserve, I'll see why
15.07.2022, 16:07
Original comment available on version: ru
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