Problems with posting goods in foreign currency (doubling)
Hello! Boxing - crm.kidzaza.com.ua
Posting goods (module): https://prnt.sc/ujh11f
The default currency is hryvnia. She is all right.
But when it is necessary to change the currency to any other, the goods from the import file are duplicated. If you want to credit 10 - pull up 20: https://prnt.sc/ujh4tv
I do everything as expected: first I change the currency (https://prnt.sc/ujh2sj), then I load the import file (https://prnt.sc/ujh432).
Tell me, please, is it possible to solve this problem?
Original question is available on version: ru
Posting goods (module): https://prnt.sc/ujh11f
The default currency is hryvnia. She is all right.
But when it is necessary to change the currency to any other, the goods from the import file are duplicated. If you want to credit 10 - pull up 20: https://prnt.sc/ujh4tv
I do everything as expected: first I change the currency (https://prnt.sc/ujh2sj), then I load the import file (https://prnt.sc/ujh432).
Tell me, please, is it possible to solve this problem?
Answers:
Hello, the problem can be solved of course. Please give a link to the test process and attach the file you are uploading in its comments. I will download and see why it happens
18.09.2020, 15:01
Original comment available on version: ru
Bodyako Dmitry Employee wrote:
Hello, the problem can be solved of course. Please give a link to the test process and attach the file you are uploading in its comments. I will download and see why it happens
Link to the process: https://crm.kidzaza.com.ua/admin/customorder/proverka-nalichiya/19874/edit/
The file is attached in the process documents.
18.09.2020, 17:39
Original comment available on version: ru
I uploaded your file to this process, 10 more products were added. Can you make a video of the sequence of actions so that I can see exactly what to do to repeat the mistake?
21.09.2020, 10:34
Original comment available on version: ru
Bodyako Dmitry Employee wrote:
I uploaded your file to this process, 10 more products were added. Can you make a video of the sequence of actions so that I can see exactly what to do to repeat the mistake?
Recorded process creation from scratch: https://www.youtube.com/watch?v=cjtpQq72cVg
21.09.2020, 10:47
Original comment available on version: ru
I may have found the problem, but I'm not 100% sure. I uploaded the edits to your box, can you check on the new process?
23.09.2020, 17:07
Original comment available on version: ru
Bodyako Dmitry Employee wrote:
I may have found the problem, but I'm not 100% sure. I uploaded the edits to your box, can you check on the new process?
It also doubled: https://crm.kidzaza.com.ua/admin/customorder/proverka-nalichiya/19891/edit/
24.09.2020, 09:05
Original comment available on version: ru
Bodyako Dmitry Employee wrote:
Made changes, please try again now
I tried it in currency and hryvnia - the goods do not double.
In the currency, the amounts are calculated correctly: https://prnt.sc/unk0l6 , https://prnt.sc/unk0tf (although it shows them with negative values for some reason).
In hryvnia, the amounts do not match reality: https://prnt.sc/unk204
Can you please watch this moment?
2 processes:
currency - https://crm.kidzaza.com.ua/admin/customorder/proverka-nalichiya/19895/edit/
hryvnia - https://crm.kidzaza.com.ua/admin/customorder/proverka-nalichiya/19896/edit/
25.09.2020, 10:54
Original comment available on version: ru
in the process with hryvnia, products are added in hryvnia to the process
in the process with the dollar, added to the cost with the dollar
See the "Cost" and "Currency" fields in the process products.
If you need to add products to the process in a certain currency, then when uploading a file, you need to select the field with the currency. Or first change the currency to the desired one and then load the price
in the process with the dollar, added to the cost with the dollar
See the "Cost" and "Currency" fields in the process products.
If you need to add products to the process in a certain currency, then when uploading a file, you need to select the field with the currency. Or first change the currency to the desired one and then load the price
25.09.2020, 11:04
Original comment available on version: ru
Bodyako Dmitry Employee wrote:
in a process with hryvnia, products are added in hryvnia to a process with a dollar, they are added in cost with a dollar See the "Cost" and "Currency" fields in the process products. If you need to add products to the process in a certain currency, then when uploading a file, you need to select the field currency. Or first change the currency to the desired one and then load the price
That's right, we choose the currency before loading the goods into the process.
The default currency is hryvnia.
We ship 10 goods worth 100 UAH each. That is, the purchase price is 1000 UAH.
Where does this amount come from: https://prnt.sc/uno05s ?
The import file is attached in the process documents. You can try creating a new posting process.
25.09.2020, 14:09
Original comment available on version: ru
Too bad you can't change your comment.
Link to the process: https://crm.kidzaza.com.ua/admin/customorder/proverka-nalichiya/19899/edit/
Link to the process: https://crm.kidzaza.com.ua/admin/customorder/proverka-nalichiya/19899/edit/
25.09.2020, 14:10
Original comment available on version: ru
Displayed in the table of process products the Input price and the Currency of the input price. It costs 3000 there. Apparently, it draws from the cards of the products themselves. How to look, please remove if you do not need to see these prices
25.09.2020, 14:23
Original comment available on version: ru
Bodyako Dmitry Employee wrote:
Displayed in the table of process products the Input price and the Currency of the input price. It costs 3000 there. Apparently, it draws from the cards of the products themselves. How to look, please remove if you do not need to see these prices
Now everything is clear, thank you very much for your help and clarification.
25.09.2020, 16:17
Original comment available on version: ru
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