Good afternoon!
We can't deal with this problem. Tech support recommended contacting you with this issue.
There are certain settings in automation for products. Namely:
Depending on the value in the "Product_availability_status" field, a certain numeric value should be entered in the "Code_in_opencart" field [file]13947[/file]
This code is transmitted on Opencart and the corresponding status is displayed on our website.
The data with the corresponding code is in the directory https://etg.crm-onebox.com/admin/shop/custom/object/directory/2/
There are 2 actions in automations
1st clears the "Code_in_opencart" field if there is no value in the "Product_availability_status" field [file]13948[/file]
2nd writes the value in the field "Code_in_opencart" [file]13949[/file]
When for a new product we select a certain status in the "Product availability status" field, we save, the rest of the options from the drop-down list for some
Good afternoon! We can't deal with this problem. Tech support recommended contacting you with this issue. There are certain settings in automation for products. Namely: Depending on the value in the "Product_availability_status" field, a certain numeric value should be entered in the "Code_in_opencart" field This code is transmitted on Opencart and the corresponding status is displayed on our website. The data with the corresponding code is in the directory https://etg.crm-onebox.com/admin/shop/custom/object/directory/2/ There are 2 actions in automations 1st clears the "Code_in_opencart" field if there is no value in the "Product_availability_status" field 2nd writes the value in the field "Code_in_opencart" When for a new product we select a certain status in the "Product availability status" field, we save, the rest of the options from the drop-down list for some
try it now. You have a field with a drop-down list type, you also had to change it to a field with a String type, for example, so that you can write a value there.
try it now. You have a field with a drop-down list type, you also had to change it to a field with a String type, for example, so that you can write a value there.
thanks for this question
for a product that does not have a status ("Product availability status" field) https://etg.crm-onebox.com/admin/shop/products/80762/edit/ substitutes the first value from the directory list (6 ) directory https://etg.crm-onebox.com/admin/shop/custom/object/directory/2/, for some reason the field is not cleared.
This automation, in theory, should work so that the field is cleared [file]14238[/file] [file]14239[/file] https://etg.crm-onebox.com/admin/products/action/update/edit/
You have an empty formula, it is unlikely that the action will work if the field is empty. Try to write something like 0 + 0 and make it count according to this formula
You have an empty formula, it is unlikely that the action will work if the field is empty. Try to write something like 0 + 0 and make it count according to this formula
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