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Quality deteriorates when signing from a tablet

Congratulations!
We tested your application in practice and noticed that when signing from an Android tablet through chrome, the quality of the saved file deteriorates very much, it is barely readable.
Can you check this point? Thank you!
An example of an agreement - https://ngogarua.1b.app/4694/
Original question is available on version: ua

Answers:

Пчолкін Віталій Володимирович
Група активної реабілітації, Голова правління
Good day!
I'm sorry, but I'm really waiting for an answer, because a week for an answer about problems with a paid application is that match(
Thank you.
26.01.2024, 16:45
Original comment available on version: ua

Легеза Вячеслав iCOLOR OneBox
ФОП Легеза В.В.
Personal license
Leave a message in this thread and the user's contacts will be shown to you
Ustymenko Igor
Igor, good morning
help please
The client subscribed to the PDF editor application (https://1b.app/ua/app/pdf-editor/), but he has problems using it
it seems that the quality of the pdf file is very low
26.01.2024, 17:08
Вячеслав Легеза Original comment available on version: ua

Пчолкін Віталій Володимирович
Група активної реабілітації, Голова правління
Thank you, I am attaching a file generated using a tablet.

If done with a PC, the quality is excellent.
26.01.2024, 17:21
Original comment available on version: ua

Good day. Can you provide the original file that you are editing?
30.01.2024, 14:37
Original comment available on version: ua



Vitaly Volodymyrovych Pcholkin wrote:

Thank you, I am attaching a file generated using a tablet.

If done with a PC, the quality is excellent.



We have uploaded some edits for you, please check the quality
30.01.2024, 15:39
Original comment available on version: ua

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