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"Sales Report". The block about the client is not unloaded

Good afternoon!
Problem with unloading the built-in report called "Sales Report".
When setting up the report, I select the necessary data about the client of the process by ticking the boxes. They are displayed in a table on the screen as a block of columns, but when the xlsx file is uploaded, they are not there.
Link to customized report:
https://zavod.crm-onebox.com/admin/shop/report/sales/?filtermanagerid=&filte... =22&statusid%5B%5D=569&statusid%5B%5D=768&statusid%5B%5D=267&statusid%5B%5D=454&statusid%5B%5D=686&statusid%5B%5D=767&statusid%5B%5D=833&statusid%5B%5D=834&statusid %5B%5D=835&statusid%5B%5D=836&statusid%5B%5D=837&statusid%5B%5D=838&statusid%5B%5D=839&statusid%5B%5D=840&statusid%5B%5D=1100&statusid%5B%5D=1170&statusid%5B %. =1392&statu
Original question is available on version: ru

Answers:

Good afternoon. The contact fields from the filtering on the left do not get into the xls export. But we can finalize it for you if you switch to a cloud plan or in 2 hours of revision.
12.03.2021, 18:03
Original comment available on version: ru

You didn't quite understand me. I don't need the _filtering_ fields to be included in the report. I need the fields that I ticked as _displayable_ to be included in the report.
Once again: yes, in the panel on the left there are filtering fields and fields that, if checked, will appear as a column in the report.
I speak of the latter, and you, Gimli son of Glóin, speak of the former.
Client fields are displayed on the screen, but they are not uploaded to Excel. I think that's how it should be. Everything that is output in the request should be output to a file.
12.03.2021, 18:28
Original comment available on version: ru

Do you have an answer for my comment?
PS Why did you change your name?
17.03.2021, 14:06
Original comment available on version: ru

Good afternoon. I understood what you want to do and estimated how much it can be done. What you described will take 2 hours
ps I was disappointed in the gnomes (
17.03.2021, 14:28
Original comment available on version: ru

I have a historical fact that OneBox recognizes such situations as a bug and fixes them for free 3 hours after the request. Eremenko Artem Alexandrovich will confirm this.
I think this is a bug and I ask you to fix it for free.
17.03.2021, 16:30
Original comment available on version: ru

I have nothing to add to my comment
17.03.2021, 16:32
Original comment available on version: ru

Link to the task in my box:
https://zavod.crm-onebox.com/admin/customorder/support/202497/edit/
Identical history - the request data was displayed, but it is not unloaded in Excel. The question is - why then they were displayed?
17.03.2021, 16:34
Original comment available on version: ru

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