We called from a phone that was not in the database
Created this task from a popup window
http://box2.technosite.com.ua/admin/customorder/lead/855/edit/
but there is no client in the task
[file]3646[/file]
although in the window we indicated the name of the client
here is the call related event,
from the pop-up window
we created a task
[file]3647[/file]
Good afternoon! To solve this problem, try in the system settings /admin/shop/settings/translate_internetmagazin/ check the box "Automatically create a contact when creating a process from an unknown call window". Should help in this situation.
Good afternoon! To solve this problem, try in the system settings /admin/shop/settings/translate_internetmagazin/ check the box "Automatically create a contact when creating a process from an unknown call window". Should help in this situation.
Bushuev Svyatoslav Yurievich Employee wrote: Good afternoon! To solve this problem, try in the system settings /admin/shop/settings/translate_internetmagazin/ check the box "Automatically create a contact when creating a process from an unknown call window". Should help in this situation.
ummmm done, check
now it worked great
and you can connect to the developer's topic, to help find and eliminate the cause, for which a contact was not created in the described situation because now the decision looks like a crutch I note that when we receive a call from a known contact and run the task from the window, everything works fine /admin/customorder/lead/880/edit/ and the client is in the task
[quote]
Bushuev Svyatoslav Yurievich
Employee wrote:
Good afternoon! To solve this problem, try in the system settings /admin/shop/settings/translate_internetmagazin/ check the box "Automatically create a contact when creating a process from an unknown call window". Should help in this situation.
[/quote]
ummmm
done, check
[file]3651[/file]
now it worked great
[file]3652[/file]
and you can connect to the developer's topic,
to help find and eliminate the cause,
for which a contact was not created in the described situation
because now the decision looks like a crutch
I note that when we receive a call from a known contact
and run the task from the window, everything works fine
/admin/customorder/lead/880/edit/
and the client is in the task
[file]3653[/file]
Legeza Vyacheslav Valerianovich FOP Legeza Vyacheslav Valerianovich wrote: and you can connect to the developer's topic, to help find and eliminate the cause,
Alas, I do not have such an opportunity (influence). And also I'm not sure that the developer will go to the topic with the correct answer marked. Perhaps you should create a question in which you explain the reason for your situation.
[quote]
Legeza Vyacheslav Valerianovich
FOP Legeza Vyacheslav Valerianovich wrote:
and you can connect to the developer's topic,
to help find and eliminate the cause,
[/quote]
Alas, I do not have such an opportunity (influence). And also I'm not sure that the developer will go to the topic with the correct answer marked. Perhaps you should create a question in which you explain the reason for your situation.
Legeza Vyacheslav Valerianovich FOP Legeza Vyacheslav Valerianovich wrote: and you can connect to the developer's topic, to help find and eliminate the cause,
Alas, I do not have such an opportunity (influence). And also I'm not sure that the developer will go to the topic with the correct answer marked. Perhaps you should create a question in which you explain the reason for your situation.
clear thanks for the solution and follow your advice
[quote]
Bushuev Svyatoslav Yurievich
Employee wrote:
[quote]
Legeza Vyacheslav Valerianovich
FOP Legeza Vyacheslav Valerianovich wrote:
and you can connect to the developer's topic,
to help find and eliminate the cause,
[/quote]
Alas, I do not have such an opportunity (influence). And also I'm not sure that the developer will go to the topic with the correct answer marked. Perhaps you should create a question in which you explain the reason for your situation.
[/quote]
clear
thanks for the solution
and follow your advice
who is on the cloud, please support the revision
https://crm-onebox.com/en/support/price-platforms-and-marketplaces/7235-otpravit-soobshchenie-v-chat-zakaza-na-rozetke/
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