Sources
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A small problem when orders with UTM tags (https://prnt.sc/wllabx) arrive in CRM is not assigned a source according to the screenshot. What could be the problem?
Suppose an order from Yandex.Direct is labeled "yandex" and the Yandex.Direct source should be substituted, but this does not happen.
Original question is available on version: ru
A small problem when orders with UTM tags (https://prnt.sc/wllabx) arrive in CRM is not assigned a source according to the screenshot. What could be the problem?
Suppose an order from Yandex.Direct is labeled "yandex" and the Yandex.Direct source should be substituted, but this does not happen.
Answers:
Specify how the process is added to the system and what data is indicated/transferred.
Perhaps the method you are using does not automatically determine the source and you need to use automation at the start.
Perhaps the method you are using does not automatically determine the source and you need to use automation at the start.
12.01.2021, 14:57
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
Specify how the process is added to the system and what data is indicated/transferred.
Perhaps the method you are using does not automatically determine the source and you need to use automation at the start.
Orders enter CRM via API. And what action in automation is necessary for the ratio of the source to UTM?
12.01.2021, 15:08
Original comment available on version: ru
Roman wrote:
Orders enter CRM via API.
The REST API for adding a process does not automatically determine the origin by UTM tags.
Roman wrote:
And what action in automation is necessary for the ratio of the source to UTM?
"Automatically detect task source based on utm "
12.01.2021, 15:19
Original comment available on version: ru
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