The price of the goods is overwritten when the goods are sold from the warehouse !!! Help please!!!

Question

Product https://krx777.crm-onebox.com/admin/shop/products/2561/edit/
I set the price https://i.imgur.com/ZFbIznV.png
I place an order https://krx777.crm-onebox.com/admin/customorder/order/7141/edit/
In the order we put the status https://i.imgur.com/8cHpHti.png
Next, go to the subprocess https://i.imgur.com/qo58il1.png
Click the status "Completing" https://i.imgur.com/UebTHNN.png
Then the status is "Packed" https://i.imgur.com/XysjhQP.png
And as a result, we switch to the status shipped https://i.imgur.com/6TySpvB.png
In the order (parent), the goods are written off https://krx777.crm-onebox.com/admin/shop/workflowstatus/75/action/new/
And the price of the goods is affixed to 0 https://i.imgur.com/OeTTK9r.png
You can check in the same order.
How to correct this misunderstanding?

Answer 1

Отдел Заботы

OneBox production

Hello, in order to identify which of the installed actions or functionality overwrites the price, you need to install logs on the server to change the price of a particular product. You can also print "live" a certain product. Either the first or second will take about an hour.

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09.10.2020, 16:38

Original comment available on version: ru

The price of the goods is overwritten when the goods are sold from the warehouse !!! Help please!!!

Answers:

Thanks for your choice.