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additional field is forced to be filled

Good day. In the process, I use the action Check for the presence of a process on the client, which in turn has a trigger condition - an empty additional contact field of the check mark type. But for some reason, this field itself is forcibly filled with a checkmark when creating a client at the stage of filling out the launch form
Original question is available on version: ru

Answers:

describe in more detail what kind of contact field, in which BP you create processes
24.09.2020, 12:54
Original comment available on version: ru

Good day. In the process https://onebox.spacehall.com.ua/admin/shop/workflowstatus/158/action/new/ I use the action Check for the presence of a process on the client, which in turn has a trigger condition - an empty additional contact field agent of the checkbox type https: //onebox.spacehall.com.ua/admin/shop/contactfield/18/. But for some reason this field itself is forcibly filled with a checkmark
24.09.2020, 15:46
Original comment available on version: ru


Chubenko Mikhail Client wrote:
Good day. In the process https://onebox.spacehall.com.ua/admin/shop/workflowstatus/158/action/new/ I use the action Check for the presence of a process on the client, which in turn has a trigger condition - an empty additional contact field agent of the checkbox type https: //onebox.spacehall.com.ua/admin/shop/contactfield/18/. But for some reason this field itself is forcibly filled with a checkmark

*When creating a client in progress
24.09.2020, 15:48
Original comment available on version: ru

I changed the field type to a dropdown list - it works correctly. But still I would like to understand why the checkmark does not work correctly. yes, and it is more convenient to work with a tick
25.09.2020, 12:56
Original comment available on version: ru

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