problem with correcting data in the field
There is a process https://etg.crm-onebox.com/admin/customorder/order/38743/edit/
In the field "Order number 1c" the following happens:
I correct the field - I bring value to it. I click "Save" and after that I cannot make adjustments to this field You must first refresh the page, and then it becomes possible to edit this field. Previously, there was no such problem.
The field is not disabled.
Original question is available on version: ru
In the field "Order number 1c" the following happens:
I correct the field - I bring value to it. I click "Save" and after that I cannot make adjustments to this field You must first refresh the page, and then it becomes possible to edit this field. Previously, there was no such problem.
The field is not disabled.
Answers:
Hello, just checked, this field is editable immediately.
Can you check if this situation is manifesting now?
Can you check if this situation is manifesting now?
28.01.2022, 13:17
Original comment available on version: ru
no, the problem remains.
Perhaps you misunderstood the point.
If you go to the process for the first time, then yes, the field is edited without problems, it is possible to correct it, that's right. But!! as soon as we entered the value, clicked Save, then after that there is no possibility to edit this field. This opportunity appears again. if you refresh the page.
Perhaps you misunderstood the point.
If you go to the process for the first time, then yes, the field is edited without problems, it is possible to correct it, that's right. But!! as soon as we entered the value, clicked Save, then after that there is no possibility to edit this field. This opportunity appears again. if you refresh the page.
28.01.2022, 13:35
Original comment available on version: ru
Perhaps I'm doing something wrong, but as you can see from the history, I save exactly the already changed value
https://etg.crm-onebox.com/admin/customorder/order/38743/history/
https://etg.crm-onebox.com/admin/customorder/order/38743/history/
28.01.2022, 17:22
Original comment available on version: ru
Are you trying to change twice in a row?
For example, you entered this order, changed the value, saved it, changed it again??
Because I still do not have the opportunity to make changes after I went in, changed the value, saved, and then try to change it again (without refreshing the page, without closing it) Since if the page is closed, then reopened, then the field will be ready for editing.
For example, you entered this order, changed the value, saved it, changed it again??
Because I still do not have the opportunity to make changes after I went in, changed the value, saved, and then try to change it again (without refreshing the page, without closing it) Since if the page is closed, then reopened, then the field will be ready for editing.
01.02.2022, 15:11
Original comment available on version: ru
Please make a video describing this problem.
While its essence is unclear.
While its essence is unclear.
01.02.2022, 16:46
Original comment available on version: ru
a bad resolution has been chosen. here is a better quality video
03.02.2022, 15:43
Original comment available on version: ru
Understood
The fact is that this field is present twice in the interface, and in one of the blocks it is indicated as blocked.
To illustrate, I removed the field from one of the blocks.
https://etg.crm-onebox.com/admin/shop/workflowstatus/124/interface/
We recommend not to use the same field in more than 1 block on the page (this is indicated by the red color of the title) in order to avoid such situations
The fact is that this field is present twice in the interface, and in one of the blocks it is indicated as blocked.
To illustrate, I removed the field from one of the blocks.
https://etg.crm-onebox.com/admin/shop/workflowstatus/124/interface/
We recommend not to use the same field in more than 1 block on the page (this is indicated by the red color of the title) in order to avoid such situations
03.02.2022, 17:16
Original comment available on version: ru
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