When changes are made in the phone number field in the client card, a process notification is sent to the old number, and a TTN is also created for the original phone number

Good afternoon Two questions arose in connection with the introduction of changes in the client's card data, namely in the "Call" field, which contains the client's contact phone number. Example for consideration https://crm.smartid.com.ua/admin/customorder/zakazi-klientov/30166/edit/ the phone was changed from 38067*****63 to 38067*****62 (the original one was not correct and the client himself called back to clarify this information) Next, the manager creates a TTN of new mail and as a result, a notification is sent to the old (incorrect) number [file]5650[/file] The TTN is also created on the same original phone number [file]5651[/file] although at the time of these actions the number phone was changed and the "Customer Information" window displayed up-to-date information. Please provide clarification on the current situation and recommendations to avoid this in the future. That is, when changing the contact details in the client card, letters, messages (