Tell me, please, we did a mass mailing (e-mail) to contacts and letters came even to those who did not have a check mark "subscribed to the mailing list" - [file]4493[/file] Why did they receive letters? Is it possible that we missed something in the settings? CRM - https://vuuoksa-home.crm-onebox.com

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2021-03-23 08:36:03

Tell me, please, we did a mass mailing (e-mail) to contacts and letters came even to those who did not have a check mark "subscribed to the mailing list" -
Why did they receive letters?
Is it possible that we missed something in the settings?
CRM - https://vuuoksa-home.crm-onebox.com

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Answers:

let him cook

OneBox production

Good afternoon, please give a list of steps with links that you did to send a mass mailing, I can see if this checkbox is used there or not. Thanks

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23.03.2021, 10:05

Original comment available on version: ru

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Treebeard
the oldest of the Ents wrote:
Good afternoon, please give a list of steps with links that you did to send a mass mailing, I can see if this checkbox is used there or not. Thanks

The mailing was used by our manager at this link - https://vuuoksa-home.crm-onebox.com/admin/shop/users/mailing/
If I understand correctly, he should have activated this item? -

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23.03.2021, 10:26

Original comment available on version: ru

let him cook

OneBox production

Yes, so that only those who are subscribed to the newsletter receive email - you need to filter them as you showed

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23.03.2021, 10:31

Original comment available on version: ru

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