Problem with events and files
Again there was a problem with events and files.
1. The event is displayed in the system (automatic action worked), but there is no letter in "my events".
ps the letter appeared in "my events" only after 10-15 minutes, but this is a long time.
automation worked - https://prnt.sc/wmcl2e
there is no letter in events - https://prnt.sc/wmclix
2. mail files are not displayed correctly
how the file is displayed in the box - https://prnt.sc/wmcm8c
how they are displayed in any mail program - https://prnt.sc/wmcmmj
https://prnt.sc/wmcndh
https://prnt.sc/wmcp6l
3. Plus, some kind of inscription appears. https://prnt.sc/wmco2t
Help fix this. This is not the first time that problems have arisen, especially with files in events.
Original question is available on version: ru
1. The event is displayed in the system (automatic action worked), but there is no letter in "my events".
ps the letter appeared in "my events" only after 10-15 minutes, but this is a long time.
automation worked - https://prnt.sc/wmcl2e
there is no letter in events - https://prnt.sc/wmclix
2. mail files are not displayed correctly
how the file is displayed in the box - https://prnt.sc/wmcm8c
how they are displayed in any mail program - https://prnt.sc/wmcmmj
https://prnt.sc/wmcndh
https://prnt.sc/wmcp6l
3. Plus, some kind of inscription appears. https://prnt.sc/wmco2t
Help fix this. This is not the first time that problems have arisen, especially with files in events.
Answers:
Kornev Mikhail wrote:
1. The event is displayed in the system (automatic action worked), but there is no letter in "my events".
ps the letter appeared in "my events" only after 10-15 minutes, but this is a long time.
automation worked - https://prnt.sc/wmcl2e
there is no letter in events - https://prnt.sc/wmclix
Automation is triggered as a result of parsing the mailbox (incoming letters), that is, the fact of creating an event.
Either you are looking for an event badly, or I do not understand you.
14.01.2021, 17:54
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
Kornev Mikhail wrote:
1. The event is displayed in the system (automatic action worked), but there is no letter in "my events".
ps the letter appeared in "my events" only after 10-15 minutes, but this is a long time.
automation worked - https://prnt.sc/wmcl2e
there is no letter in events - https://prnt.sc/wmclix
Automation is triggered as a result of parsing the mailbox (incoming letters), that is, the fact of creating an event.
Either you are looking for an event badly, or I do not understand you.
let's leave this point.
what about points 2 and 3?
15.01.2021, 09:40
Original comment available on version: ru
Kornev Mikhail wrote:
what about points 2 and 3?
2. Provide a link to the event of this letter, I will try to parse this particular letter for files from your server within a couple of days.
3. This message appears when your server cannot reach our license server.
18.01.2021, 15:56
Original comment available on version: ru
Tyndyk Maxim Vadimovich
Administrator wrote:
2. Provide a link to the event of this letter, I will try to parse this particular letter for files from your server within a couple of days.
https://box.ergoglass.md/admin/issue/addmail/?eventid=29293
https://box.ergoglass.md/admin/shop/report/event/?datefrom=&dateto=&dire...
created on 01/13/2021, Wednesday, 08:48
I don't know how else to get the link
18.01.2021, 17:55
Original comment available on version: ru
Hello.
Sorry for the delay, missed the notice.
The problem with parsing file names has been fixed - there were changes in the structure of email headers.
Sorry for the delay, missed the notice.
The problem with parsing file names has been fixed - there were changes in the structure of email headers.
18.02.2021, 18:26
Original comment available on version: ru
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