Automation "Turn an email into a process" does not work correctly

Times: https://crm-onebox.com/en/support/email/1414-avtomaticheskoe-deystvie-i-deystvie... Two: https://crm-onebox.com/ru/support/email/1714-prevratit-v-protsess/ Three: https://crm-onebox.com/ru/support/email/2074-prevratit-pismo-v-protsess-prodolzhenie/ This is the fourth time I've asked for help. Please fix the automation of the "Turn a letter into a process" action. The problem is that the first letter from which the process is created is added as a "change" to the comment feed, and files and "beautiful text" are not added as a letter to the process. https://prnt.sc/v8w3xq https://prnt.sc/v8w4wi Subsequent letters are attached as they should. https://prnt.sc/v8w4h8 Please fix this bug.