What should I do to resume sending emails?

correctly configure smtp for the mail from which all messages come.

[quote] [file]23859[/file] [file]23860[/file] lace [file]23859[/file] [file]23860[/file] OneBox production wrote: [file]23859[/file] [file]23860[/file] correctly configure smtp for the mail from which all messages go. [file]23859[/file] [file]23860[/file] [/quote] [file]23859[/file] [file]23860[/file] Dima, [file]23859[/file] [file]23860[/file] Please tell me how to do it correctly to forget once and for all, if that's even possible :) [file]23859[/file] [file]23860[/file] Because without any intervention in the settings, emails start to be sent again by themselves after a while. [file]23859[/file] [file]23860[/file] The fact is that all the settings look adequate, but from time to time the mail stops working. [file]23859[/file] [file]23860[/file] [file]23859[/file] [file]23860[/file] [file]23859[/file] [file]23860[/file]

[file]23861[/file]

[quote] Legeza Vyacheslav iCOLOR OneBox (FOP LEGEZA VIACHESLAV VALERIANOVYCH) wrote: The fact is that all the settings look adequate, but from time to time the mail stops working. [/quote] especially the null port for imap and smtp. Googled, what's the problem? The settings are clearly signed, googled which ports should be in gmail mail for imap and which for smtp and are tls ticks necessary

Try port 587 and check the tls box for smtp and send a message.

[quote] [file]23864[/file] [file]23865[/file] [file]23866[/file] lace [file]23864[/file] [file]23865[/file] [file]23866[/file] OneBox production wrote: [file]23864[/file] [file]23865[/file] [file]23866[/file] Try port 587 and check the tls for smtp and send the message. [file]23864[/file] [file]23865[/file] [file]23866[/file] [/quote] [file]23864[/file] [file]23865[/file] [file]23866[/file] Thank you very much. [file]23864[/file] [file]23865[/file] [file]23866[/file] Made [file]23864[/file] [file]23865[/file] [file]23866[/file] Tried to force resend the task email [file]23864[/file] [file]23865[/file] [file]23866[/file] Unfortunately, nothing worked out. [file]23864[/file] [file]23865[/file] [file]23866[/file] [file]23864[/file] [file]23865[/file] [file]23866[/file] [file]23864[/file] [file]23865[/file] [file]23866[/file] [file]23864[/file] [file]23865[/file] [file]23866[/file]

1. Did you connect your email in only one box? As far as I remember, there seem to be problems if you connect it in several places at once. I may be wrong in this case. 2. Give a link to the task in which the letter is sent

[quote] lace OneBox production wrote: 1. Did you connect your email in only one box? As far as I remember, there are supposedly problems if you connect it in several places at once. I could be wrong in this case. [/quote] Yes, only in one [quote] lace OneBox production wrote: 2. Provide a link to the task in which the letter is sent [/quote] icoloronebox.crm-onebox.com/13917/ to send the desired email, you need to switch to TE, and then to 3step TEST

https://icoloronebox.crm-onebox.com/app/event/?evtypeArray%5B%5D=email&showhidden=1&datefrom=2025-04-21+00%3A00&dateto=2025-04-28+23%3A59 You don't send anything anywhere. When sending to email by action, it seems like a comment should be added to the task with the text "Sent by action to email" and now you just have some comments and that's it.

Can you just send a letter to the client from the comments? Try it from the comments?

[quote] [file]23875[/file] [file]23876[/file] [file]23877[/file] lace [file]23875[/file] [file]23876[/file] [file]23877[/file] OneBox production wrote: [file]23875[/file] [file]23876[/file] [file]23877[/file] Can you just send a letter to the client from the comments? Try it from the comments. [file]23875[/file] [file]23876[/file] [file]23877[/file] [/quote] [file]23875[/file] [file]23876[/file] [file]23877[/file] Tried to add a comment and send an email [file]23875[/file] [file]23876[/file] [file]23877[/file] no way, it doesn't work that way either, although it should work and it did [file]23875[/file] [file]23876[/file] [file]23877[/file] there are also no events [file]23875[/file] [file]23876[/file] [file]23877[/file] and in the API the latest logs for send mail for April 26 [file]23875[/file] [file]23876[/file] [file]23877[/file] [file]23875[/file] [file]23876[/file] [file]23877[/file] [file]23875[/file] [file]23876[/file] [file]23877[/file] [file]23875[/file] [file]23876[/file] [file]23877[/file]

[quote] [file]23887[/file] [file]23888[/file] [file]23889[/file] lace [file]23887[/file] [file]23888[/file] [file]23889[/file] OneBox production wrote: [file]23887[/file] [file]23888[/file] [file]23889[/file] But I ask you to send the letter simply from the comments block, Slava. Not through 7 actions, but simply display the sending of the letter in the comments block and send it directly. Or click on the user's email and send it like this [file]23887[/file] [file]23888[/file] [file]23889[/file] [/quote] [file]23887[/file] [file]23888[/file] [file]23889[/file] Dima, I apologize. [file]23887[/file] [file]23888[/file] [file]23889[/file] That's how I sent it, from the contact card. [file]23887[/file] [file]23888[/file] [file]23889[/file] And it seems that in addition to the old entries from April 26, a fresh entry from today has appeared in the API. [file]23887[/file] [file]23888[/file] [file]23889[/file] [file]23887[/file] [file]23888[/file] [file]23889[/file] [file]23887[/file] [file]23888[/file] [file]23889[/file] [file]23887[/file] [file]23888[/file] [file]23889[/file]

It looks like sending letters has resumed. [file]23898[/file] It still remains unclear to me what the problem was. [file]23898[/file] Thank you very much for your help. [file]23898[/file] [file]23898[/file]