unloading kpi
hello. something I can’t figure out how to set up this action to upload dashboard data to telegrams. what am I doing wrong?
Original question is available on version: ru
Answers:
Hello. First, employees of these roles need to send a message to your bot. The bot cannot itself initiate communication with the user until he writes to him first.
09.12.2020, 22:31
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
Hello. First, employees of these roles need to send a message to your bot. The bot cannot itself initiate communication with the user until he writes to him first.
I understand it
I've already tried different units, different employees...
does not unload
10.12.2020, 18:09
Original comment available on version: ru
Please give a link to the employee who has the specified role and a link to the event to confirm that he wrote to your bot.
10.12.2020, 18:43
Original comment available on version: ru
https://onebox.spacehall.com.ua/admin/shop/users/3/
https://onebox.spacehall.com.ua/admin/shop/users/31/
https://onebox.spacehall.com.ua/admin/shop/users/38/
https://onebox.spacehall.com.ua/admin/shop/users/1126/
For example
everyone has a telegram identifier in the card, the corresponding roles are registered ...
https://onebox.spacehall.com.ua/admin/shop/users/31/
https://onebox.spacehall.com.ua/admin/shop/users/38/
https://onebox.spacehall.com.ua/admin/shop/users/1126/
For example
everyone has a telegram identifier in the card, the corresponding roles are registered ...
11.12.2020, 10:34
Original comment available on version: ru
Hello.
1. I noticed that you have the action Send a list of processes in a given business process to the specified employees. It is configured incorrectly, https://prnt.sc/w0mcif specify the content of the email
2. Please ask this employee to write any message to your bot again https://onebox.spacehall.com.ua/admin/shop/users/3/, the system lacks some information on the telegram of this employee
1. I noticed that you have the action Send a list of processes in a given business process to the specified employees. It is configured incorrectly, https://prnt.sc/w0mcif specify the content of the email
2. Please ask this employee to write any message to your bot again https://onebox.spacehall.com.ua/admin/shop/users/3/, the system lacks some information on the telegram of this employee
11.12.2020, 17:28
Original comment available on version: ru
1) Thank you, configured-unloads
2) This employee is me. The exchange of messages with the bot is going well. But the data is not uploaded. Unloads html code to other users, and if you check the box to clear from html code in the action, then nothing is unloaded
2) This employee is me. The exchange of messages with the bot is going well. But the data is not uploaded. Unloads html code to other users, and if you check the box to clear from html code in the action, then nothing is unloaded
12.12.2020, 15:05
Original comment available on version: ru
Questions relevant:
1) box does not upload dashboard data to the user's telegram https://onebox.spacehall.com.ua/admin/shop/users/3/
2) Unloads html code to other users, and if you check the box to clear html code in the action, then it doesn't unload anything
1) box does not upload dashboard data to the user's telegram https://onebox.spacehall.com.ua/admin/shop/users/3/
2) Unloads html code to other users, and if you check the box to clear html code in the action, then it doesn't unload anything
15.12.2020, 11:04
Original comment available on version: ru
1. I do not quite understand you, you first write what is unloading and then what is not unloading. What is it like?
2. Probably worth unchecking)
2. Probably worth unchecking)
15.12.2020, 18:32
Original comment available on version: ru
<link rel="stylesheet" type="text/css" href="http://onebox.spacehall.com.ua/contents/shop/admin/admin_shop_tpl.css" />
that's what unloads without a checkmark
with a tick does not unload at all
that's what unloads without a checkmark
with a tick does not unload at all
15.12.2020, 18:45
Original comment available on version: ru
Michael, you haven't set up dashboards for the selected roles and you want to get something. How will boxing send you a dashboard if it is not configured?
https://onebox.spacehall.com.ua/admin/interface/dashboard/?roleid=11
as an example, a dashboard of one of the roles
https://onebox.spacehall.com.ua/admin/interface/dashboard/?roleid=11
as an example, a dashboard of one of the roles
17.12.2020, 17:56
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
Michael, you haven't set up dashboards for the selected roles and you want to get something. How will boxing send you a dashboard if it is not configured?
https://onebox.spacehall.com.ua/admin/interface/dashboard/?roleid=11
as an example, a dashboard of one of the roles
nothing specifically comes to this user: https://onebox.spacehall.com.ua/admin/shop/users/3/
18.12.2020, 17:30
Original comment available on version: ru
this is how the event table came to another user
why these huge gaps?
Event / Date
18 December 2020
Incoming calls
Incoming calls
one
New lead
one
Outgoing calls
Outgoing calls
2
Internal calls
Internal calls
7
Calls (all)
Calls (all)
ten
New lead
one
Missed calls
Missed calls
one
Email inbox
Email inbox
one
Email outgoing
Email outgoing
Email internal
Email internal
one
Email (all)
Email (all)
2
SMS (all)
SMS (all)
.js-hidden-info-block {
white-space: nowrap;
}
.count {
font-weight: bold;
}
$j(function() {
$j('.js-toogle-more').click(function() {
$j(this).closest('tr').find('.js-hidden-info-block').slideToggle();
})
});
$j('.js-activity-table tbody tr').each(function(i, e) {
if ($j(e).find('.js-hidden-info-block').length) {
$j(e).find('.js-toogle-more').show();
$j(e).find('.js-toogle-more').siblings('span').hide();
}
})
why these huge gaps?
Event / Date
18 December 2020
Incoming calls
Incoming calls
one
New lead
one
Outgoing calls
Outgoing calls
2
Internal calls
Internal calls
7
Calls (all)
Calls (all)
ten
New lead
one
Missed calls
Missed calls
one
Email inbox
Email inbox
one
Email outgoing
Email outgoing
Email internal
Email internal
one
Email (all)
Email (all)
2
SMS (all)
SMS (all)
.js-hidden-info-block {
white-space: nowrap;
}
.count {
font-weight: bold;
}
$j(function() {
$j('.js-toogle-more').click(function() {
$j(this).closest('tr').find('.js-hidden-info-block').slideToggle();
})
});
$j('.js-activity-table tbody tr').each(function(i, e) {
if ($j(e).find('.js-hidden-info-block').length) {
$j(e).find('.js-toogle-more').show();
$j(e).find('.js-toogle-more').siblings('span').hide();
}
})
18.12.2020, 17:39
Original comment available on version: ru
Does he see his dashboard at the same time?
18.12.2020, 17:39
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
Does he see his dashboard at the same time?
Yes
18.12.2020, 17:40
Original comment available on version: ru
https://prnt.sc/w5hqrj no block was selected here. Got a message?
18.12.2020, 17:51
Original comment available on version: ru
We can’t write to you in telegrams from boxing, write now first to your bot and send me the text of the message that you wrote. Please write again.
Email sent https://prnt.sc/w5ih7w
Email sent https://prnt.sc/w5ih7w
18.12.2020, 18:25
Original comment available on version: ru
Now the dashboard should come, as far as I understand
21.12.2020, 10:22
Original comment available on version: ru
nothing comes
I tried two different blocks.
I tried two different blocks.
21.12.2020, 12:12
Original comment available on version: ru
Launched the action, as far as I can see the message should come to you
21.12.2020, 12:55
Original comment available on version: ru
Please send the name of your bot or a link where I can write to him, I'll look at my telegram
21.12.2020, 13:28
Original comment available on version: ru
Business center "Space hall", Kharkov, st. Cosmic, 21 https://t.me/spacehall_bot
21.12.2020, 13:32
Original comment available on version: ru
something has ceased to be unloaded by those to whom it was previously unloaded
22.12.2020, 13:56
Original comment available on version: ru
The event table is uploaded at least to the mail
The kpi block with the choice of employees is not unloaded in principle
The kpi block with the choice of employees is not unloaded in principle
23.12.2020, 15:11
Original comment available on version: ru
When starting the action, I get the following message from the telegram:
array
(
[ok] => 1
[result] => array
(
[message_id] => 1937
[from] => Array
(
[id] => 965232413
[is_bot] => 1
[first_name] => spacehall
[username] => spacehall_bot
)
[chat] => array
(
[id] => 356371168
[first_name] => michael
[last_name] => chubenko
[username] => XXXXXXX
[type] => private
)
[date] => 1609164562
[text] => Event / Date
28 December 2020
Incoming calls
Incoming calls
four
Outgoing calls
Outgoing calls
5
Internal calls
Internal calls
17
Calls (all)
Calls (all)
26
Missed calls
Missed calls
one
Email inbox
Email inbox
2
Email outgoing
Email outgoing
Email internal
Email internal
one
Email (all)
Email (all)
3
SMS (all)
SMS (all)
13
It means that the telegram sent you a message.
https://prnt.sc/wbjeik here are the action settings for which this happens. Those settings that were previously not working, because you chose here https://prnt.sc/wbjf15 the block of which is NOT in the settings of the dashboard for your role. Also, some dashboards may not come to you in telegrams, since the telegram has a limit on the number of characters in the message, so if there are a lot of characters, the box gets an error. In this case, I advise you to simply send yourself dashboards on emial.
array
(
[ok] => 1
[result] => array
(
[message_id] => 1937
[from] => Array
(
[id] => 965232413
[is_bot] => 1
[first_name] => spacehall
[username] => spacehall_bot
)
[chat] => array
(
[id] => 356371168
[first_name] => michael
[last_name] => chubenko
[username] => XXXXXXX
[type] => private
)
[date] => 1609164562
[text] => Event / Date
28 December 2020
Incoming calls
Incoming calls
four
Outgoing calls
Outgoing calls
5
Internal calls
Internal calls
17
Calls (all)
Calls (all)
26
Missed calls
Missed calls
one
Email inbox
Email inbox
2
Email outgoing
Email outgoing
Email internal
Email internal
one
Email (all)
Email (all)
3
SMS (all)
SMS (all)
13
It means that the telegram sent you a message.
https://prnt.sc/wbjeik here are the action settings for which this happens. Those settings that were previously not working, because you chose here https://prnt.sc/wbjf15 the block of which is NOT in the settings of the dashboard for your role. Also, some dashboards may not come to you in telegrams, since the telegram has a limit on the number of characters in the message, so if there are a lot of characters, the box gets an error. In this case, I advise you to simply send yourself dashboards on emial.
28.12.2020, 16:12
Original comment available on version: ru
Event / Date
29 December 2020
Incoming calls
Incoming calls
3
Outgoing calls
Outgoing calls
one
Internal calls
Internal calls
16
Calls (all)
Calls (all)
twenty
Missed calls
Missed calls
7
Email inbox
Email inbox
Email outgoing
Email outgoing
Email internal
Email internal
Email (all)
Email (all)
SMS (all)
SMS (all)
ten
.js-hidden-info-block {
white-space: nowrap;
}
.count {
font-weight: bold;
}
$j(function() {
$j('.js-toogle-more').click(function() {
$j(this).closest('tr').find('.js-hidden-info-block').slideToggle();
})
});
$j('.js-activity-table tbody tr').each(function(i, e) {
if ($j(e).find('.js-hidden-info-block').length) {
$j(e).find('.js-toogle-more').show();
$j(e).find('.js-toogle-more').siblings('span').hide();
}
})
29 December 2020
Incoming calls
Incoming calls
3
Outgoing calls
Outgoing calls
one
Internal calls
Internal calls
16
Calls (all)
Calls (all)
twenty
Missed calls
Missed calls
7
Email inbox
Email inbox
Email outgoing
Email outgoing
Email internal
Email internal
Email (all)
Email (all)
SMS (all)
SMS (all)
ten
.js-hidden-info-block {
white-space: nowrap;
}
.count {
font-weight: bold;
}
$j(function() {
$j('.js-toogle-more').click(function() {
$j(this).closest('tr').find('.js-hidden-info-block').slideToggle();
})
});
$j('.js-activity-table tbody tr').each(function(i, e) {
if ($j(e).find('.js-hidden-info-block').length) {
$j(e).find('.js-toogle-more').show();
$j(e).find('.js-toogle-more').siblings('span').hide();
}
})
29.12.2020, 14:03
Original comment available on version: ru
and it is possible to bring the event table in a more beautiful form?
what are these huge spaces, lines of code...
what are these huge spaces, lines of code...
29.12.2020, 14:05
Original comment available on version: ru
I think so, but this will have to be done individually for each dashboard plate. Just removing spaces and lines of code will take about an hour if you need to format something else like this:
Incoming calls 3
Missed calls 7
Email inbox 0
then it can be done in 2 hours for the specified plate.
Incoming calls 3
Missed calls 7
Email inbox 0
then it can be done in 2 hours for the specified plate.
29.12.2020, 14:10
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
then it can be done in 2 hours for the specified plate
Are you asking me to pay for this work?
30.12.2020, 11:37
Original comment available on version: ru
As far as I can see there is no one else in this thread
30.12.2020, 12:01
Original comment available on version: ru
so this is the elimination of shortcomings in the operation of the system, and not customization
30.12.2020, 13:08
Original comment available on version: ru
For the needs of the client who uploaded his report for which they did the revision, everything was fine. You used the functionality for free, which was finalized for yourself by another client, and you say that this is a flaw in the system. I, in turn, argue that the checkmark for the customer works fine. If you have a need to unload another dashboard and its appearance does not suit you, you can fix it in the form of a paid improvement or continue to use the additional functionality that is available for free in the form that is without modifications.
30.12.2020, 14:21
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
uploaded your report
what report does it upload?
30.12.2020, 14:27
Original comment available on version: ru
It doesn't matter in this case. Do you have any other questions on the topic of this task or can we close it?
30.12.2020, 14:48
Original comment available on version: ru
Bodyako Dmitry
Employee wrote:
For the needs of the client who uploaded his report for which they did the revision, everything was fine. You used the functionality for free, which was finalized for yourself by another client, and you say that this is a flaw in the system. I, in turn, argue that the checkmark for the customer works fine. If you have a need to unload another dashboard and its appearance does not suit you, you can fix it in the form of a paid improvement or continue to use the additional functionality that is available for free in the form that is without modifications.
i.e. I understand correctly, I need to decide which of the proposed dashboard blocks suits me the most and, in order to correctly upload it to telegrams, will I ask for revision?
30.12.2020, 17:05
Original comment available on version: ru
Hello. Near the comments on the left there is a checkbox with which the author of the topic can close it himself. When you click on the checkmark, the answer is marked as correct and the topic is closed.
04.01.2021, 16:16
Original comment available on version: ru
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