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The menu is not fixed for everyone. Left menu settings not applied

I set in the menu settings for everyone "Show the menu is always open"

But the Setting was not applied to any 1 user.
I made certain settings in the menu yesterday, but they did not apply:
For example, I hid the event button, but it still hangs in the menu
Original question is available on version: ru

Answers:

Hello. If users have a customized personal menu, then the settings from the general menu will not be applied.
06.04.2021, 12:47
Original comment available on version: ru


Derkach Dmytriy wrote:
Hello. If users have a customized personal menu, then the settings from the general menu will not be applied.

1. users do not have a personal menu configured
2. I made certain settings in the menu yesterday, but they did not apply
3. Yesterday some BPs were moved between groups, but they still hang in the old
06.04.2021, 12:55
Original comment available on version: ru


+ Problem not solved.
07.04.2021, 09:16
Original comment available on version: ru

Good afternoon!
Difficulty fixed - after the nightly update it will work as expected.
07.04.2021, 12:47
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

At the moment!
The personal menu is not configured - here is the menu display:

You need to reset personal menu settings for users additionally
07.04.2021, 12:53
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru


Chizhik Alexander Sergeevich wrote:
At the moment!
The personal menu is not configured - here is the menu display:

You need to reset personal menu settings for users additionally

Reset the menu in addition to 370 users?????
07.04.2021, 17:11
Original comment available on version: ru

we open your box and our menu is displayed according to your settings - maybe certain users have settings:
1. own menu
2. restrictions on access rights
3. cache
At the moment, the menu looks like it was configured, which means that the settings have been applied
07.04.2021, 17:47
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

I went in and reset the menu and the settings updated.
You wrote that it is necessary to reset the personal menu settings of users additionally.
Is this something that needs to be done for all users?

You need to reset personal menu settings for users additionally


Chizhik Alexander Sergeevich wrote:
we open your box and our menu is displayed according to your settings - maybe certain users have settings:
1. own menu
2. restrictions on access rights

Only some users have rights to edit the menu. the rest don't even have rights, they couldn't edit.
07.04.2021, 17:57
Original comment available on version: ru


Andrew
PM Business Development Certified Partner wrote:
Is this something that needs to be done for all users?

if they have the old menu, then settings or access are possible here (reset for everyone - as an option to apply the standard interface to everyone) - if 370 - reset one at a time - this is a lengthy process.
+ menu settings are not immediately applied
+ if there are many processes - it can slow down the process

Andrew
PM Business Development Certified Partner wrote:
Only some users have rights to edit the menu. the rest don't even have rights, they couldn't edit.

our menu is displayed as expected, exactly as you configured (with administrator rights)
07.04.2021, 18:56
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru


Chizhik Alexander Sergeevich wrote:

Andrew
PM Business Development Certified Partner wrote:
Is this something that needs to be done for all users?

if they have the old menu, then settings or access are possible here (reset for everyone - as an option to apply the standard interface to everyone) - if 370 - reset one at a time - this is a lengthy process.
+ menu settings are not immediately applied
+ if there are many processes - it can slow down the process
our menu is displayed as expected, exactly as you configured (with administrator rights)

How to bulk reset the menu for everyone?
13.04.2021, 16:12
Original comment available on version: ru


Andrew
PM Business Development Certified Partner wrote:
How to bulk reset the menu for everyone?

this can be done as part of the revision by the developers - it will take 2 hours
I don't see any other options
13.04.2021, 17:46
«Один юрист із портфелем у руках награбує більше, ніж банда автоматників» Original comment available on version: ru

For users of the Administrator level, the button is visible in the menu
Reset settings for all employees
23.09.2021, 14:40
Original comment available on version: ru

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