Bug in process display
Hello!
I invested in refinement according to "Statement No2015764887" and a problem arose, namely: when creating a process, it has some completely different look and does not have a stage.
Here is a link to this process - https://our-store.com.ua/admin/customorder/soobshchenie-ot-klienta/30179/edit/
And this is a link to the same process, but with the correct display - https://our-store.com.ua/admin/customorder/soobshchenie-ot-klienta/30178/edit/
Please help me to resolve this issue.
Original question is available on version: ru
I invested in refinement according to "Statement No2015764887" and a problem arose, namely: when creating a process, it has some completely different look and does not have a stage.
Here is a link to this process - https://our-store.com.ua/admin/customorder/soobshchenie-ot-klienta/30179/edit/
And this is a link to the same process, but with the correct display - https://our-store.com.ua/admin/customorder/soobshchenie-ot-klienta/30178/edit/
Please help me to resolve this issue.
Answers:
if at the stage to which you switch there is some action that blocks switching (gives an error)
then the system will create a process without a step
so this is your stage setting
then the system will create a process without a step
so this is your stage setting
17.03.2021, 15:01
Original comment available on version: ru
Ustimenko Igor
OneBox production Premium Partner
OneBox CTO wrote:
so this is your stage setting
Initially, we thought so, but at this stage there is nothing like that. There is only one action that, in my opinion, should not affect it in any way. Look at the screenshot
17.03.2021, 15:06
Original comment available on version: ru
Weird
you can make a test new message now
i left the log to see what the problem is
you can make a test new message now
i left the log to see what the problem is
19.03.2021, 17:16
Original comment available on version: ru
Ustimenko Igor
OneBox production Premium partner
OneBox CTO wrote:
Weird
you can make a test new message now
i left the log to see what the problem is
Igor, once again tested. Everything is already working. I don't understand what was the reason.
I set this task as completed. If it happens again, I'll let you know.
Thank you!
20.03.2021, 13:21
Original comment available on version: ru
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