I can not transfer the BP to the next stage - Unknown error
https://vmk.crm-onebox.com/admin/customorder/order/125834/edit/
this BP when trying to translate into "BP Order received" knocks out the error https://prnt.sc/105hcgd
this is not the first time, I do not touch this order so that I can find the problem, but the way out is through the mass changes menu, transfer it to "BP Money received" then it worked, but it skips 1 Business stage
Original question is available on version: ru
this BP when trying to translate into "BP Order received" knocks out the error https://prnt.sc/105hcgd
this is not the first time, I do not touch this order so that I can find the problem, but the way out is through the mass changes menu, transfer it to "BP Money received" then it worked, but it skips 1 Business stage
Answers:
This error in translation into Russian means "Status deleted", which means that at one of the points in time you are trying to transfer the BP to a remote status.
24.02.2021, 10:42
Original comment available on version: ru
but it is there, not removed. and this problem rarely appears but it has been there for a long time. https://prnt.sc/105k3xv
24.02.2021, 12:00
Original comment available on version: ru
You do not take into account the fact that at the stage or procedures there may also be actions that produce transitions to other stages.
24.02.2021, 12:08
Original comment available on version: ru
as if he found an action that possibly transferred sometime to some remote BP, since it does not have some fields filled in, turned it off and the process went through
24.02.2021, 12:46
Original comment available on version: ru
If there are no questions for me about this task, you can close it
24.02.2021, 12:56
Original comment available on version: ru
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