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contacts interface (the default interface is applied, despite the fact that the contact is included in one of the groups with a configured interface)

now the interface of a contact is determined by the group id of the contact . To apply the interface, the group with the largest id is taken, and if its interface is configured, then it is applied. If not, then the contact type interface is used. OTHER contact GROUPS are ignored even if they have a configured interface
This logic significantly limits the configuration of the contacts interface
Please make it so that when selecting an interface, the presence of configured interfaces for ALL groups that the contact belongs to is taken into account.
When searching for an interface, make a request - get a list of contact groups that have a configured interface, if there are no such groups, then apply the interface by type or by default
Original question is available on version: ru

Answers:


Pereginyak Alexander
Oneboxconsulting (integrator) wrote:
To apply the interface, the group with the largest id is taken, and if its interface is configured, then it is applied. If not, then interface by contact type is applied.

Good afternoon. You are not quite right. Grappas are compared by id and by the sort field, respectively, you can safely set the desired sort group to 100 and its interface will always be applied.
28.12.2020, 10:58
Original comment available on version: ru

Перегиняк Александр
Oneboxconsulting (интегратор)

Bodyako Dmitry
Employee wrote:

Pereginyak Alexander
Oneboxconsulting (integrator) wrote:
To apply the interface, the group with the largest id is taken, and if its interface is configured, then it is applied. If not, then interface by contact type is applied.

Good afternoon. You are not quite right. Grappas are compared by id and by the sort field, respectively, you can safely set the desired sort group to 100 and its interface will always be applied.

Super! exactly what is needed!
28.12.2020, 11:02
Original comment available on version: ru

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