Viber - chat in the feed

1. Tell me, is there any way to "clean up" the visual part of the chat in order to remove unnecessary information and make the chat/feed more compact? https://prnt.sc/uqk4jv 2. Is it possible to substitute in the response to the client - the name of the person responsible before the message? the client will see this: https://prnt.sc/uqk2fk 3. Lighten and make the form for the message more compact: https://prnt.sc/uqk645 4. And for some reason, the block also jumps when switching from a comment to a viber. https://prnt.sc/uqk80n When, when will there be normal interfaces))))