1b.app
Link copied -

Files won't open in quick view window

Good afternoon.
In the processes we have attached various files: contracts, add. agreements, etc.
Previously, files were easy to download and open in a quick view pop-up window.
Recently, the files are no longer displayed, the download is in progress and nothing happens, some of the users get errors. You have to download the file and open it locally and watch what you want to watch, it's very inconvenient.
Please check, what could be the problem?
Original question is available on version: ru

Answers:

Good afternoon! And could not block pop-up windows in the browser?
09.11.2022, 15:50
Original comment available on version: ru

We all use different browsers, dressed up on all at the same time blocked pop-ups.
09.11.2022, 17:47
Original comment available on version: ru


What to do?
Are the files still not opening?
25.11.2022, 08:15
Original comment available on version: ru

Updated on the OS, the files did not open, and do not open!
Those. support of course fire, for months they think about the answers!
18.12.2022, 08:01
Original comment available on version: ru


Mitrofanov Vitaly wrote:
Updated on the OS, the files did not open, and do not open!
Those. support of course fire, for months they think about the answers!

I already answered you. Forum is not tech. support!

Mitrofanov Vitaly wrote:
Good afternoon.
In the processes we have attached various files: contracts, add. agreements, etc.
Previously, files were easy to download and open in a quick view pop-up window.
Recently, the files are no longer displayed, the download is in progress and nothing happens, some of the users get errors. You have to download the file and open it locally and watch what you want to watch, it's very inconvenient.
Please check, what could be the problem?

give an example of process and files
21.12.2022, 20:19
Original comment available on version: ru

Андрій
CEO, owwa.com.ua
Leave a message in this thread and the user's contacts will be shown to you
Hello, we have the same problem, the image files do not open in the preview window like PDFs, but download instead. This is inconvenient, because you have to go to the explorer and look for this file.

Example process: https://owwa.crm-onebox.com/815717/

In this process, there are two files, the PDF opens in the viewing window when you click on it, and the PNG when you click on the image is immediately downloaded and there is no way to view it without downloading.
08.08.2024, 14:29
Original comment available on version: ua

Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter. Log in and comment