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Why doesn't it load products from the xml file, but only creates categories?!

Answers:

Perhaps you have configured the import actions incorrectly in automations, or the file does not match the desired structure.
At the moment, in the onebox linked to you https://tohasaint.crm-onebox.com/admin/auto/action/ I do not see any configured automations.
Please specify how you are trying to download these files?
17.12.2020, 17:55
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https://i.imgur.com/B3qWEBW.png
via importing products from YML
18.12.2020, 10:26
Оригинальный комментарий доступен на версии: ru

at the same time, in the field of the uploaded YML file, first I chose standardized, and then not standardized ... but the result is the same
18.12.2020, 12:28
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Tyndyk Maxim Vadimovich
Administrator wrote:
https://i.imgur.com/B3qWEBW.png

https://i.imgur.com/B3qWEBW.png
via importing products from YML
at the same time, in the field of the uploaded YML file, first I chose standardized, and then not standardized ... but the result is the same
18.12.2020, 13:06
Оригинальный комментарий доступен на версии: ru

If you open the logs https://tohasaint.crm-onebox.com/admin/logs/showall/ajax/?file=product-import-ym... - you can see that the products are not added due to the lack of a name or ID.
This is because the file is missing a unique product identifier in the id tag.
The second file does not have a standardized YML structure at all - it cannot be loaded using this functionality.
Try to load these files using the universal XML import actions (Automation once an hour).
18.12.2020, 16:07
Оригинальный комментарий доступен на версии: ru

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