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Supplier becomes inactive

Answers:

Hello. This checkbox is loaded via RFP
11.11.2020, 10:04
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
Hello. This checkbox is loaded via RFP

Thanks for the answer. This issue has happened before in box campshop before upgrading to MVP. But before asking for help on the forum, I went through the RFP Settings ( Load supplier price list) and tested the RFP and checked the settings for this supplier (since only one supplier becomes inactive) and checked the Recalculation of prices and availability settings (where the only time the active supplier is selected based on prices) and CRM - Automation for products, and nowhere did I find a setting that affects the activity of the supplier and checks this box automatically.
You write that this checkbox is loaded via ZZP. But here is the download of this supplier and there is no this checkmark. Especially on my other box - rybalkashop, there is no such problem, although the settings are the same.
11.11.2020, 10:45
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
Hello. This checkbox is loaded via RFP

I once again looked through the RFP and did not see where this checkbox is loaded. Maybe it's called something else?
11.11.2020, 10:51
Original comment available on version: ru

Once again I watched the video lesson Downloading supplier prices in the OneBox CRM system https://www.youtube.com/watch?v=Mp-sTvIlp2M&ab_channel=OneBoxCRMERP Nothing is said about this checkbox.
11.11.2020, 10:59
Original comment available on version: ru

try to uncheck the box and reload the price
11.11.2020, 11:38
Original comment available on version: ru


Bodyako Dmitry
Employee wrote:
try to uncheck the box and reload the price

It doesn't solve the problem. In some products, we remove the checkmarks, and then they appear in others.
12.11.2020, 19:13
Original comment available on version: ru

I can put logs on a certain supplier's product to find out exactly where this setting is set from. It will take 1 hour
13.11.2020, 12:32
Original comment available on version: ru

I removed the checkboxes. As soon as there are more and I will determine the goods for which the supplier becomes inactive, I will contact you.
13.11.2020, 13:01
Original comment available on version: ru

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