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Problems with the Brain provider

Hello, the goods are not displayed on the site and we write "out of stock", although in fact, after going to the Brain website, the goods are in stock.
Automatic action once a day, there are checkboxes Do not update categories for products and do not add new ones, Do not upload product images, Search products only by article
Upload and update the price of the RRP, Check the box for new products "Synchronize availability with suppliers and warehouses"
What to do? Lost 10 thousand positions.
Original question is available on version: ru

Answers:

Hello. You have selected a warehouse in the "Brain Warehouse" setting in the action settings. Accordingly, the availability is now checked by the availability of goods in this warehouse. Are you sure that the products are in this warehouse in brain? If yes, please provide one of the products that is definitely in the selected warehouse at brain and not available in the box.
01.11.2020, 13:49
Original comment available on version: ru

473781, 700164, 457556, 427883 goods from different categories, available from the supplier in the warehouse....
01.11.2020, 19:44
Original comment available on version: ru

put logs on one of the products in order to see what the brain actually gives for it. The result will be tomorrow
02.11.2020, 17:58
Original comment available on version: ru

Hello, the question is relevant.
03.11.2020, 16:21
Original comment available on version: ru

Hello, the issue is resolved https://prnt.sc/vco1fi . Unfortunately, the integration with the brain works for several hours, so I could not fix and test faster
03.11.2020, 17:09
Original comment available on version: ru

Hello, question about Braine. It is automatically updated for us. How to make sure that items that they do not have in stock are not loaded?
09.11.2020, 20:03
Original comment available on version: ru

What does "didn't load" mean?
10.11.2020, 17:43
Original comment available on version: ru

There is an error in automation for the Brain supplier. We fix it every time and as a result, after updating the price list, the same linking errors pop up. Although initially the position was "untied" (through logistics, linking products), the supplier was also removed from the product card (products-products-supplier-list-removed Brain). As a result, on the example of positions such as 636111, 433373, 763705, 763707, 763708, 763709, the same thing happens the next day. And according to the internal code that the supplier gives, there is another product. Earlier wrote on the forum, after the free support "fixed" the error, such errors began to appear.
11.11.2020, 10:30
Original comment available on version: ru

It can only be done as a setting so that if the product is not in stock, skip it when loading the Brain price list. Takes about 2 hours.
30.11.2020, 17:22
Original comment available on version: ru

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