Hello, the goods are not displayed on the site and we write "out of stock", although in fact, after going to the Brain website, the goods are in stock.
Automatic action once a day, there are checkboxes Do not update categories for products and do not add new ones, Do not upload product images, Search products only by article
Upload and update the price of the RRP, Check the box for new products "Synchronize availability with suppliers and warehouses"
What to do? Lost 10 thousand positions.
Hello, the goods are not displayed on the site and we write "out of stock", although in fact, after going to the Brain website, the goods are in stock. Automatic action once a day, there are checkboxes Do not update categories for products and do not add new ones, Do not upload product images, Search products only by article Upload and update the price of the RRP, Check the box for new products "Synchronize availability with suppliers and warehouses" What to do? Lost 10 thousand positions.
Hello. You have selected a warehouse in the "Brain Warehouse" setting in the action settings. Accordingly, the availability is now checked by the availability of goods in this warehouse. Are you sure that the products are in this warehouse in brain? If yes, please provide one of the products that is definitely in the selected warehouse at brain and not available in the box.
Hello. You have selected a warehouse in the "Brain Warehouse" setting in the action settings. Accordingly, the availability is now checked by the availability of goods in this warehouse. Are you sure that the products are in this warehouse in brain? If yes, please provide one of the products that is definitely in the selected warehouse at brain and not available in the box.
Hello, the issue is resolved https://prnt.sc/vco1fi . Unfortunately, the integration with the brain works for several hours, so I could not fix and test faster
Hello, the issue is resolved https://prnt.sc/vco1fi . Unfortunately, the integration with the brain works for several hours, so I could not fix and test faster
There is an error in automation for the Brain supplier. We fix it every time and as a result, after updating the price list, the same linking errors pop up. Although initially the position was "untied" (through logistics, linking products), the supplier was also removed from the product card (products-products-supplier-list-removed Brain). As a result, on the example of positions such as 636111, 433373, 763705, 763707, 763708, 763709, the same thing happens the next day. And according to the internal code that the supplier gives, there is another product. Earlier wrote on the forum, after the free support "fixed" the error, such errors began to appear.
There is an error in automation for the Brain supplier. We fix it every time and as a result, after updating the price list, the same linking errors pop up. Although initially the position was "untied" (through logistics, linking products), the supplier was also removed from the product card (products-products-supplier-list-removed Brain). As a result, on the example of positions such as 636111, 433373, 763705, 763707, 763708, 763709, the same thing happens the next day. And according to the internal code that the supplier gives, there is another product. Earlier wrote on the forum, after the free support "fixed" the error, such errors began to appear.
Please join the conversation. If you have something to say - please write a comment. You will need a mobile phone and an SMS code for identification to enter.
Log in and comment
Donate
You don't have enough funds in your account Top up