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ERC loading product availability

Есть необходимость помощи в настройке системы?
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https://rozpakui.crm-onebox.com
Integration with the ERC supplier is configured, this morning at 3 o'clock all goods from this supplier became out of stock.
For example 1 product https://rozpakui.crm-onebox.com/admin/shop/products/43294/history/?systemchange=...
The history shows that at 3 o'clock the availability changed, so for all goods of this supplier.
I checked this product on the website of the supplier, it is available there (the supplier says that if it is available on the website, then it will be available in the integration)
I can’t open the erc log file, because the file is very large, it just won't open.
Please check what the problem is on the example of this product, there is a feeling that something has broken in the integration.
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

Hello. Please ask the guys from ERC why they suddenly began to give instead of xml
<ercprice error="Access Denied"></ercprice>
Because neither the login nor the password have changed, but there is no access to the data (
19.10.2020, 12:59
Original comment available on version: ru

Korop Vladislav Pavlovich - tell me, how did you set up the integration? ERC access was given to the server ip, email, login, pass - where did you enter what to make it work?
09.08.2021, 18:18
Original comment available on version: ru

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