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Integration with ERC

https://rozpakui.crm-onebox.com/admin/auto/action/hour/edit/
Set up integration with ERC provider
All accesses are correct, ip is open, everything is OK in the check
But here new products are not loaded. I tried to select different checkboxes, indicated the category 1 in 1 like ERC, but something doesn’t load anything at all
1. Why didn't the products load? In the same place, if it is not found by article, it should create new ones, the action indicates that creation and updating.
2. Before that, I chose a category with the name 1 in 1 like ERC, I chose it in action, but not 1 product in this category was loaded, what's the problem?
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

write to ERC, they did not give you the necessary access to work
when requested, it returns the following information:
<ercprice error="Access Denied"></ercprice>
accordingly, we will not load anything with such information
15.09.2020, 16:33
Original comment available on version: ru

It would be necessary to display this error in / check
15.09.2020, 21:16
Как со мной связаться - никак :)
Задавайте вопросы на форуме публично - и я отвечу.
Подробнее - https://1b.app/ru/user/11/
Original comment available on version: ru

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