The product from the supplier Brain is not updated

Have you checked if the specified product is present in the imported Brain categories?

[quote] Tyndyk Maxim Vadimovich OneBox production wrote: Have you checked if the specified product is present in the imported Brain categories? [/quote] All categories are imported

I remove the availability of this product, but once a day the integration is triggered, it appears in stock again

[quote] Tyndyk Maxim Vadimovich OneBox production wrote: Have you checked if the specified product is present in the imported Brain categories? [/quote] Good afternoon, please help with a question, otherwise orders go for these products

I don't see a product with the SKU SM-A325FLVDSEK in the output of the Brain API Does this issue occur with products in a certain category, or are there many products in different categories?

[quote] Tyndyk Maxim Vadimovich OneBox production wrote: I don't see a product with the SKU SM-A325FLVDSEK in the output of the Brain API Does this issue occur with products in a certain category, or are there many products in different categories? [/quote] These are only Samsung phones. There is also a supplier code, according to the idea, if it were not in the issue, would the availability of the goods change? I wrote about this in Brain, they said that they have nothing to do with CRM, they say deal with the developers

[quote] Andrew wrote: These are only Samsung phones. There is also a supplier code, according to the idea, if it were not in the issue, would the availability of the goods change? [/quote] You do not have a product in the API issuance - it does not add a supplier record. [quote] Andrew wrote: I wrote about this in Brain, they said that they have nothing to do with CRM, they say deal with the developers [/quote] They may not have anything to do with CRM, but they could explain why the product is not in the search results according to your access. Is there a restriction on categories for access on their side? PS: I sent you an archive with a log file to zb@ukr.net - where we knock and what we get in response - you can provide Brain as an example that there is no issuance of the desired product in the API - let them give an explanation why at least.

Good afternoon, Maxim. There is nothing in the mail.

Thanks

Hello, how did you solve the issue? We have a similar situation

[quote] Sergey wrote: Hello, how did you solve the issue? We have a similar situation [/quote] Hello. haven't decided yet