Loading orders from prom.ua does not work in the morning
Возникает сложность с prom.ua?
Не получается настроить функционал?
Вы всегда можете создать топик на нашем форуме и наши партнеры-интеграторы помогут вам с решением! Создать топик
Не получается настроить функционал?
Вы всегда можете создать топик на нашем форуме и наши партнеры-интеграторы помогут вам с решением! Создать топик
good afternoon. in the morning orders from Prom are not loaded. API keys have recently been changed, everything is up to date, nothing has been reconfigured.
Original question is available on version: ru
Answers:
write to prom TP, they blocked your ip address -
31.03.2021, 16:41
Original comment available on version: ru
support response: The number of drinks has been exceeded. Tse 20 for the whilina.
what requests were received from our CRM?
what requests were received from our CRM?
31.03.2021, 16:54
Original comment available on version: ru
Remezovich Valentin wrote:
support response: The number of drinks has been exceeded. Tse 20 for the whilina.
what requests were received from our CRM?
These could be requests for receiving/updating new orders/messages, updating the order status on the
Ask them for detailed statistics confirming that the limit was indeed exceeded, and there you can see what exactly these requests were
31.03.2021, 17:23
Original comment available on version: ru
The support service said that they do not provide such information. can your specialists check today's requests for our boxing in the prom? Perhaps somewhere in the processes sending the status is looped.
they said that there were requests more than 20 times per minute
they said that there were requests more than 20 times per minute
31.03.2021, 19:37
Original comment available on version: ru
This is the third time it's been blocked. once every 2 hours their system removes the ban, orders are loaded and again 2 hours does not work.
31.03.2021, 19:41
Original comment available on version: ru
Remezovich Valentin wrote:
they said that there were requests more than 20 times per minute
you have three promos connected, which check new orders every minute and if there is a new order, you still have 4 requests for order status on the promo at the initial stage -
at the stage To work, you have 6 such actions - and at other stages there are also similar actions
+ 20 requests per minute - is this some new limit for prom? a week ago, they said they had a limit
100 requests per second, 200 requests per 10 sec -
01.04.2021, 10:09
Original comment available on version: ru
Prom's response: We can't fix it yet.
....
I think you will soon be bombarded with similar complaints!
work STARTED!....
....
I think you will soon be bombarded with similar complaints!
work STARTED!....
01.04.2021, 12:39
Original comment available on version: ru
Can you check now - is it still blocking or not?
Prom claims to have fixed the issue.
And we don’t send requests to the prom about the completion of orders from boxing
Prom claims to have fixed the issue.
And we don’t send requests to the prom about the completion of orders from boxing
02.04.2021, 18:53
Original comment available on version: ru
Orders are no longer being taken. in the process there is a task "send process status accepted" to prom, but it does not work. orders are not accepted
03.04.2021, 14:21
Original comment available on version: ru
Yes, and the support again wrote that they WILL NOT DISCONNECT the limit of 20 requests per minute.
then how to solve this problem?? is it possible to put automation actions every 2 or 3 minutes?
we have already disabled all actions for sending statuses and for checking statuses, but it's still blocking!!
then how to solve this problem?? is it possible to put automation actions every 2 or 3 minutes?
we have already disabled all actions for sending statuses and for checking statuses, but it's still blocking!!
05.04.2021, 10:36
Original comment available on version: ru
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