Goods are not correctly pulled up in Boxing with Proma

Good afternoon. When importing orders, you are looking for products for extra. the https://prnt.sc/zv5y8u field, since the setting is https://prnt.sc/zv61c0 . Products with id 22308 and 22309 have the same value in this additional field, respectively, the box found one product (unlucky and it is not correct). To avoid similar problems in the future, you can: 1. change the value of the extra field so that they are unique 2. search for products not by name, but using the setting https://prnt.sc/zv693b, for example, or any other setting that concerns the search for products when importing orders

Good afternoon! Thank you for your reply. [quote] Bilbo Baggins cracker wrote: 1. change the value of the extra field so that they are unique [/quote] I thought about this solution, but unfortunately it is not always possible. [quote] Bilbo Baggins cracker wrote: 2. search for products not by name, but using the setting https://prnt.sc/zv693b, for example, or any other setting that concerns the search for products when importing orders [/quote] This option will not work either, since we have "Article" in the "Product_code" field, and not "Product ID" - https://i.imgur.com/for3UJK.jpg Already check the possibilities, and here you can search only for 2 data that I see, but they are not implemented: 1) Prom "Product ID" = Box "Product ID" - https://i.imgur.com/pWS4cng.jpg 2) Prom "Product_Code" = Box "Article" Can you calculate the possibility of implementing this functionality?

https://prnt.sc/zv693b this setting suits you in this case. I looked at what the prom sends, it sends exactly the id of the product in the box. You can enable this setting for 10 minutes and create a test order on the prom and see how it enters the box. The ideal would be to create on the same product to check the correctness in a particular situation

[quote] Bilbo Baggins cracker wrote: https://prnt.sc/zv693b this setting suits you in this case. I looked at what the prom sends, it sends exactly the id of the product in the box. You can enable this setting for 10 minutes and create a test order on the prom and see how it enters the box. The ideal would be to create on the same product to check the correctness in a particular situation [/quote] I just tried to do as you said (unchecked https://i.imgur.com/D2jmLBK.jpg here and ticked https://i.imgur.com/BpaZ29z.jpg) - it all worked. Thank you. Just in case, I want to clarify one more moment: with the help of this checkbox, Box will definitely search by product ID? I ask because sometimes we change the article in the goods and if suddenly these articles are different in Box and Prom - will this function work?

[quote] Yurchenko Roman Sergeevich Client wrote: With the help of this checkbox, Box will definitely search by product ID? [/quote] yes, everything is as it is written on the tick itself

[quote] Bilbo Baggins cracker wrote: yes, everything is as it is written on the tick itself [/quote] Tell me, how can I check for myself which field is transmitted from Prom and what code it is looking for in the box? Since if you read what is written there - it does not correspond to what I need. I wrote about this above: [quote] Yurchenko Roman Sergeevich Client wrote: This option will not work either, since we have "Article" in the "Product_code" field, and not "Product ID" - https://i.imgur.com/for3UJK.jpg Already check the possibilities, and here you can search only for 2 data that I see, but they are not implemented: 1) Prom "Product ID" = Box "Product ID" - https://i.imgur.com/pWS4cng.jpg 2) Prom "Product_Code" = Box "Article" [/quote] My Article value can change, and if it changes, it will not fill correctly. Please tell me how can I solve this issue? [file]3715[/file]

[quote] Bilbo Baggins cracker wrote: Item_id [/quote] If these fields - then suits me. Thank you! But then the sentence that describes this functionality is not correctly formed. Should be https://prnt.sc/101rzcp

And you don’t always send it to the prom via xls, so this field is not always called the Product ID