Action didn't work

The problem is that in order to change the status in the socket, the order must be observed, that is, you cannot simply put any status And you can update the TTN only when you switch to the status https://prnt.sc/w6lz31 and the transition to this status is performed from the status https://prnt.sc/w6lzol Try it should work

[quote] Sukhanitsky Andrey Vladimirovich Grove Street Family wrote: The problem is that in order to change the status in the socket, the order must be observed, that is, you cannot simply put any status And you can update the TTN only when you switch to the status https://prnt.sc/w6lz31 and the transition to this status is performed from the status https://prnt.sc/w6lzol Try it should work [/quote] I know that there should be a sequence and I respect it Everything is fine with me at 9 out of 10 orders, but 1 out of 10 does not translate I gave an example of this order that did not translate, the rest translates normally As I understand it, after your answer, the developers will not look at the task and you need to create a new one. Can you connect them somehow?

[quote] Kupriyan Vladislav Valerievich Baza.cn.ua / Integrator (FOP Kupriyan) wrote: As I understand it, after your answer, the developers will not look at the task and you need to create a new one. Can you connect them somehow? [/quote] No, there is no such functionality.

[quote] Sukhanitsky Andrey Vladimirovich Grove Street Family wrote: No, there is no such functionality. [/quote] Ok, you write "The problem is that in order to change the status in the outlet, the order must be observed" And where did you get that I do not respect the order?

[quote] Kupriyan Vladislav Valerievich Baza.cn.ua / Integrator (FOP Kupriyan) wrote: For example here https://baza.cn.ua/admin/shop/workflowstatus/77/action/new/ But the action did not change the order in socket 600581636 to the status "Data confirmed. Awaiting shipment" [/quote] In this example, you show that the order has moved to the status https://prnt.sc/w72jo5, and you write that it has not moved... And about the TTN, I already wrote to you, it is transmitted only when you update the status "Transferred to the delivery service" https://prnt.sc/w6lz31 When switching to any other status, the TTN in the order of the socket is not updated, such is the dilemma.

[quote] Sukhanitsky Andrey Vladimirovich Grove Street Family wrote: In this example, you show that the order has moved to the status https://prnt.sc/w72jo5, and you write that it has not moved... [/quote] Be attentive I write "But the action did not transfer the order in socket 600581636 to the status" Data confirmed. Waiting to be sent"" And then I write "I transferred the order to this status through the procedure" That is, according to all settings of actions and order, it should have translated, they do so in 9 out of 10 cases, but they didn’t do it for this order, I was just worried about the question of why this happens [quote] Sukhanitsky Andrey Vladimirovich Grove Street Family wrote: And about the TTN, I already wrote to you, it is transmitted only when you update the status "Transferred to the delivery service" https://prnt.sc/w6lz31 When switching to any other status, the TTN in the order of the socket is not updated, such is the dilemma. [/quote] I have already checked this in a test way and therefore created this task in order to figure out why it does not translate at other stages (to get, so to speak, official information on which statuses this setting works and why it does not work on other statuses)

The outlet confirmed that only at the stage "Transferred to the delivery service" it is possible to transfer TTN [file]2130[/file]