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Delivery method not created from Rozetka

Guys, I received an order from the outlet with a new delivery method, but for some reason this delivery method was not created in the box, although the settings were set correctly in the "Import orders from Rozetka Seller API" action, + there have never been questions on this topic before.
Here is the order https://our-store.com.ua/55452/
Please help me fix this problem.
Original question is available on version: ru

Answers:

Good afternoon. Is the problem relevant? Have a new order with an error?
15.07.2022, 15:16
Original comment available on version: ru


anonymous hamster
OneBox production wrote:
Good afternoon. Is the problem relevant? Have a new order with an error?

Good afternoon!
Yes, it's relevant. I just made a new test order with the delivery type Nova Poshta Poshtomat https://our-store.com.ua/56309/ and the delivery was not created there again
15.07.2022, 15:36
Original comment available on version: ru

https://our-store.com.ua/56320/ look at the order. So fit? We saw in the outlet that this is a delivery method with new mail and found it by automation
15.07.2022, 16:41
Original comment available on version: ru


anonymous hamster
OneBox production wrote:
https://our-store.com.ua/56320/ look at the order. So fit? We saw in the outlet that this is a delivery method with new mail and found it by automation

Yes, I just need to put "Nova Poshta" for "Postomatov".
Tell,
1) Can I delete your settings already?
2) What was wrong? What didn't work?
15.07.2022, 17:04
Original comment available on version: ru

1. In theory, you can delete. Then delete the order and see how the new one was created
2. If something is correct, then the code does not work as you would like, do you directly insert a piece of code or in words? Why do you need this information?
15.07.2022, 17:07
Original comment available on version: ru


anonymous hamster
OneBox production wrote:
1. In theory, you can delete. Then delete the order and see how the new one was created

Removed. The order was created with the desired delivery method. Thank you!

anonymous hamster
OneBox production wrote:
2. If something is correct, then the code does not work as you would like, do you directly insert a piece of code or in words? Why do you need this information?

:) No)) I thought maybe I had already done something with Brks)))
15.07.2022, 18:26
Original comment available on version: ru

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