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Download chats from Rozetka

https://armikom.1b.app/app/automatization/minute/edit/
Configured download of chats from roteska
Import chats with buyers from Rozetka Seller API
But not all chats are loaded, it is displayed only from the Questions on products tab, why are Orders Questions, Call Center inquiries not displayed?
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

Good afternoon, most likely, at the time the action was created - more than 2 years ago, in the Rosette documentation, the msgType parameter was optional or missing
https://api-seller.rozetka.com.ua/apidoc/
In addition, I did not find a way to extract all orders, deleted, items chats in one request - you need to add a setting, what to unload, refinement is needed - 2 hours
To receive messages from the call center, you need to send a request using a different method; when creating the action, this was not an issue - another 6 hours
07.02.2022, 14:32
Original comment available on version: ru

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