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Changing the language on the site does not work

Boxing https://luxshina.ua/admin/
Improvement was made https://crm-onebox.com/ru/support/online-stores/8434-raschitat-stoimost-dorabotk...
Now switching the language on the site does not work at all.
Switches the link from https://luxshina.ua/ to https://luxshina.ua/ua/ and vice versa. At the same time, the language on the site does not change (Screen 1 and screen 2)
If, for example, I am on the page https://luxshina.ua/ and want to go to the page "Vantage tires" (Screen 3)
That throws me to the page https://luxshina.ua/ua/gruzovie-shini/ That is, with the prefix /ua/.
And if I try to switch to RU, then the link to https://luxshina.ua/gruzovie-shini/ will simply change. At the same time, the site will not change in any way.
Need to fix.
+ Please provide an answer in the task https://crm-onebox.com/en/support/online-stores/9761-dublirovanie-ssilok-pri-isp...
Original question is available on version: ru

Answers:

Пятецкий Николай Николаевич
Insiders - OneBox
Personal license
I am attaching a test video.
04.08.2021, 18:49
Original comment available on version: ru

Hello. You just need to change the language on the top right and not by changing the link to the site or testing in incognito mode. The fact is that when you enter your personal account, the links to which you go do not affect the language. Affects only the change of language at the top right.
09.08.2021, 13:03
Original comment available on version: ru

Пятецкий Николай Николаевич
Insiders - OneBox
Personal license

.
OneBox production wrote:
Hello. You just need to change the language on the top right and not by changing the link to the site or testing in incognito mode. The fact is that when you enter your personal account, the links to which you go do not affect the language. Affects only the change of language at the top right.

Hello. I did not change the link, but switched it on the top right with a switch. And I'm not the only one who checked. The main thing is that it works now. Thank you.
Please answer this appeal https://crm-onebox.com/ru/support/online-stores/9761-dublirovanie-ssilok-pri-isp... It is very necessary to resolve this issue.
09.08.2021, 16:29
Original comment available on version: ru

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