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The site gives an error 502+504 Nothing is loading Help

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Good day.
I can see the pages opening, but very slowly.
Have not contacted your hosting provider about this issue, maybe you have some problems with hosting?
28.12.2023, 16:55
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Everything is fine on the hosting.
something loads the processor up to -600% https://prnt.sc/1L9cgoga8WMA
28.12.2023, 19:59
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
Rostislav,
you have MVP, I assume that there is a user who received a lot of notifications in the communication center, so that they slow down the whole system. Try to set the action "Clear Notification Center to selected users" on the minute crown and add users there, where there may be many notifications (or for everyone).
It should work after a few minutes, then check again to see if it slows down.
Another option - we had a case when it slowed down terribly from Chrome, but not from other browsers. Check from a mobile phone, for example.
28.12.2023, 21:56
Original comment available on version: ua

no, I tried it hard.
something loads the processor, it goes into the red https://prnt.sc/QZgoDnQt6avy
connected all days kpony, and temporary
It doesn't hurt
29.12.2023, 09:55
Original comment available on version: ua

Сусяк Ігор
Integrator.com.ua
Personal license
This can happen if you run something voluminous, export, АРИ, etc. You have to wait a few hours.
If you still have an online store on the box, then an attack from the outside is likely. Then involve server specialists.
29.12.2023, 10:27
Original comment available on version: ua

But I've been waiting for about a week. It lets go and everything flies, and then everything hangs again (and so 85% of the time)
29.12.2023, 15:31
Original comment available on version: ua

Good day
Either a DOS attack or very aggressive bots are coming to your server.
This puts a very heavy load on the server.
We can analyze and block the IP addresses from which the load comes. - 1 hour
29.12.2023, 15:58
Original comment available on version: ua

Бучковский Ростислав Васильевич
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Yes
Drop the bill
29.12.2023, 16:01
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Buchkovsky Rostislav Vasilyevich wrote:
Yes
Drop the bill

sent to the mail ros@rovo.org.ua
29.12.2023, 16:11
Original comment available on version: ua

We have blocked aggressive bots.
We are waiting for the payment of the bill.
29.12.2023, 16:27
Original comment available on version: ua

I paid and sent the screen to the manager.
But the download is still on the server https://prnt.sc/UtUrup787Hb5
29.12.2023, 16:34
Original comment available on version: ua

At the moment, nagruzka is not available on the server
16:58:33 up 2 days, 6:30, 5 users, load average: 1.96, 3.10, 6.56
29.12.2023, 16:59
Original comment available on version: ua

It's like that all day, then it will let go, then it will hang again
https://prnt.sc/UsXTCwRCVZEq
29.12.2023, 17:21
Original comment available on version: ua

29.12.2023, 17:43
Original comment available on version: ua

We can see the load.
To make an analysis, you need to collect data for some time.
Now everything is normal
18:40:54 up 2 days, 8:13, 4 users, load average: 0.96, 2.96, 14.87
29.12.2023, 18:43
Original comment available on version: ua

Thank you.
It became normal.
But the bots on the site destroy the entire system, blocking them does not cover the cause of the problem.
How should it not be?
How can you make sure that they don't load the site?
31.12.2023, 15:24
Original comment available on version: ua

Bots are the cause of the load.
Bots open pages, there is nothing criminal in this, but your server cannot handle so many requests at once.
A queue of requests arises, which leads to a large load.
By the way, the same thing happens with DOS attacks, a large number of requests are sent to the server at the same time.
On your server, a load average of more than 78 (with a norm of up to 8) was recorded.

Buchkovsky Rostislav Vasilyevich wrote:
How can you make sure that they don't load the site?

You need to increase the power of the server.
To begin with, you can replace the disk subsystem with a faster one based on NVME or SSD drives.
The server currently has a very slow disk subsystem installed.
Tests show low write speed (like a slow HDD)
copied 1073741824 bytes (1.1 GB), 13.7006 c, 78.4 MB/c
copied 1073741824 bytes (1.1 GB), 14.59 c, 73.6 MB/c
copied 1073741824 bytes (1.1 GB), 19.3488 c, 55.5 MB/c
02.01.2024, 12:41
Original comment available on version: ua

How much will it cost to transfer to another server??
03.01.2024, 11:02
Original comment available on version: ua

Transfer to another server - 2 hours.
03.01.2024, 11:16
Original comment available on version: ua

mariadb 10.5 with a nap Galera just in case you need to do balancing or something cool nginx with accelerators like pagespeed brotli and necessarily qiuce (http/3)
can you add that?
03.01.2024, 11:33
Original comment available on version: ua

We can move this site to a new server. (DB can be - mariadb 10.6)
We do not deal with QUIC protocol settings, as well as additional modules (pagespeed, brotli).
03.01.2024, 12:42
Original comment available on version: ua

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