orders do not go from opencart to box
orders from open cards do not come to the box
one order came from the list https://prnt.sc/fP1H8TiRqN9m
the rest of the latest orders do not fly into the box
there are no integration errors https://prnt.sc/GJO2qsCGcEv1
integration settings https://prnt.sc/Whh3l0YlqK9Q
after last failure https://1b.app/en/forum/business-processes-and-automation/17375-boks-pereklyuchi...
set up, orders came, then they stopped coming again
Original question is available on version: ru
one order came from the list https://prnt.sc/fP1H8TiRqN9m
the rest of the latest orders do not fly into the box
there are no integration errors https://prnt.sc/GJO2qsCGcEv1
integration settings https://prnt.sc/Whh3l0YlqK9Q
after last failure https://1b.app/en/forum/business-processes-and-automation/17375-boks-pereklyuchi...
set up, orders came, then they stopped coming again
Answers:
please see what is the problem?
in the logs I see that the box is included in the open order card, https://prnt.sc/wXqDbtfjb0gR, https://prnt.sc/gJiPacgQffir
and the business process is not created. I don't see new orders from openkart in the box.
I have 2 different sites on opnekart, there are no orders from both sites.
in the logs I see that the box is included in the open order card, https://prnt.sc/wXqDbtfjb0gR, https://prnt.sc/gJiPacgQffir
and the business process is not created. I don't see new orders from openkart in the box.
I have 2 different sites on opnekart, there are no orders from both sites.
31.07.2023, 09:53
Original comment available on version: ua
axis screen from the log https://prnt.sc/Pb4HDVZjgQvu
31.07.2023, 09:55
Original comment available on version: ru
the last time an order from openkart entered the box was 07/27/2023.
31.07.2023, 09:59
Original comment available on version: ua
you have 2 opencarts connected
I think that there are intersections of order id between sites and according to the external process id, it finds that there is such an order and does not load
usually check the box for searching for processes by linkkey if 2 opencarts are connected and this solves the issue
I think that there are intersections of order id between sites and according to the external process id, it finds that there is such an order and does not load
usually check the box for searching for processes by linkkey if 2 opencarts are connected and this solves the issue
Donats
1
5 USD from Юрий Олегович Захарюгин
16.08.2023, 17:38
Original comment available on version: ru
Ustimenko Igor
OneBox production wrote:
usually check the box for searching for processes by linkkey if 2 opencarts are connected and this solves the issue
Dyakuyu
by ticking the checkbox, all the invocations have flown
donating for tea))
16.08.2023, 19:04
Original comment available on version: ru
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