Does not delay the name of the client with Horosop

Question

Good afternoon
Previously, https://1b.app/ru/forum/integrations-with-online-stores/16394-podvyazalsya-nekor... was revised to take delivery_name from the site admin.
Now there are already several orders, where instead of a full name, the phone number is dragged into the process as a full name.
There is an action on the procedure that copies the fields of the process and it can be seen from it that the full name enters the Box. Process https://arp.1b.app/10514/
In the logs, you can see the entry of the "PIB of the client to the process" field
How can this situation be corrected?

Answer 1

Тиндик Максим Вадимович

OneBox production

Olmonic
Olmonic wrote:
The question is relevant.
The same situation continues for processes https://arp.1b.app/app/history/orders/10738/?systemchange=1&filter2_key=valu...

Good afternoon.
Please specify the essence of the problem on this example - because I look and the clientname field is filled in correctly with the full name, judging by the history.
If you mean that initially in the client you have a phone number https://arp.1b.app/app/history/users/13083/?systemchange=1&filter2_key=value... - so the contact is not imported their goodness initially, but on the basis of a call.

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06.07.2023, 17:33

Original comment available on version: ru

Does not delay the name of the client with Horosop

Answers:

Thanks for your choice.