Getting a contact by certain fields, not by default

There is a WordPress action / Import Orders https://gadgetopt.crm-onebox.com/app/automatization/minute/edit/ From this action, orders with customers fall by default by fields in the database. It is necessary to refine the ability to pull up the full name, phone, email and user ID in other fields. Although in theory, maybe this is a bug, because when I fill in the info on the client https://take.ms/d2E1k here, it does not pull up. It is important that the info is filled in the contact card, and not in the process fields. You can check the newest order here https://gadgetopt.crm-onebox.com/app/workflowtype-order/?filtershowprocess=& Please fix or how many hours it takes to finalize.