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Tied the order to the wrong customer

Customized import of orders from cs cart
https://datapoint.center/admin/customorder/lead/2368248/edit/
The order indicated the client with a phone number and mail

The system has a contact with such a phone number and mail
But was created a new client https://datapoint.center/admin/shop/users/471328/
Why is that, please advise
Original question is available on version: ru https://qube-soft.com/ crm erp onebox qubesoft внедрение аналитика 1с интегратор

Answers:

Today I answered a similar topic and provided an assessment of the solution.
There is a search by user_id which matches the user's external ID.
13.07.2022, 18:55
Original comment available on version: ru

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