Orders from the site are no longer displayed in CRM
Hello,
configured integration with the site on WordPress. Orders that customers make on the site have ceased to be displayed in the CRM. How to be?
Original question is available on version: ru
configured integration with the site on WordPress. Orders that customers make on the site have ceased to be displayed in the CRM. How to be?
Answers:
https://promyidi.crm-onebox.com/
The invitation stopped coming, the person behind the site is a supporter, it seems that the access was not changed.
Can you look, be kind, what's on the right?
The invitation stopped coming, the person behind the site is a supporter, it seems that the access was not changed.
Can you look, be kind, what's on the right?
20.04.2022, 22:56
Original comment available on version: ru
Good day.
At the moment, there are no problems with Wordpress import.
Axis butt of the rest of the lock https://promyidi.crm-onebox.com/admin/customorder/order/5150/edit/
At the moment, there are no problems with Wordpress import.
Axis butt of the rest of the lock https://promyidi.crm-onebox.com/admin/customorder/order/5150/edit/
22.04.2022, 15:57
Original comment available on version: ru
Good day, after the second prayer, the others do not appear. I had a chance to manually enter the CRM database.
Press the problem є.
Press the problem є.
26.04.2022, 12:43
Original comment available on version: ru
Have you changed the host of the online store in the integration?
That is, at first there was one online store in the integration, orders were imported from it, and then they changed to another online store, where orders with overlapping identifiers should be imported?
That is, at first there was one online store in the integration, orders were imported from it, and then they changed to another online store, where orders with overlapping identifiers should be imported?
28.04.2022, 12:51
Original comment available on version: ru
Yes, they changed, and new keys were added to the crm - for a while everything worked. Then it stopped working
Updated access to data base
host ic449534.mysql.tools
login ic449534_orders
password RFsras773GK2
db ic449534_db
prefix idi_
but it’s a pity not to work.
Updated access to data base
host ic449534.mysql.tools
login ic449534_orders
password RFsras773GK2
db ic449534_db
prefix idi_
but it’s a pity not to work.
30.04.2022, 10:29
Original comment available on version: ru
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