External ID is recorded every other time when importing a user from Opencart
The user is registered in opencart.
In the box, the external ID is not written to all contacts.
https://one-box.shine-bright.com.ua/admin/shop/users/76599/
https://one-box.shine-bright.com.ua/admin/shop/users/76602/
Original question is available on version: ru
In the box, the external ID is not written to all contacts.
https://one-box.shine-bright.com.ua/admin/shop/users/76599/
https://one-box.shine-bright.com.ua/admin/shop/users/76602/
Answers:
The external ID is assigned to contacts that are created by the Import users from opencart action. The contacts in your example were created via the order import action. This action does not write external id to new contacts and even if it did - customer_id=0 for processes in which these contacts are customers
21.01.2022, 17:00
Original comment available on version: ru
Maria
OneBox production wrote:
and even if it did - customer_id=0 for processes in which these contacts are customers
didn't understand it
In our automation, first there is an action of importing buyers, then orders. Why are most contacts without an external ID and, it turns out, that they are loaded with orders?
22.01.2022, 16:12
Original comment available on version: ru
It turns out that yes. The order does not include a customer ID, but a phone number and a name. Perhaps opencart creates a contact later or does not create it at all
24.01.2022, 09:10
Original comment available on version: ru
If the buyer's id is registered in the order, then it is not transmitted? If not, why not? Why is not all user data transmitted?
This creates a lot of inconvenience:
1. Group update in opencart does not work
2. The contact is uploaded to opencart and a duplicate is created.
This creates a lot of inconvenience:
1. Group update in opencart does not work
2. The contact is uploaded to opencart and a duplicate is created.
25.01.2022, 15:40
Original comment available on version: ru
Farkhshatov Rodion wrote:
If the buyer's id is registered in the order, then it is not transmitted? If not, why not? Why is not all user data transmitted?
This creates a lot of inconvenience:
1. Group update in opencart does not work
2. The contact is uploaded to opencart and a duplicate is created.
Good afternoon, please answer
05.04.2022, 17:39
Original comment available on version: ru
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