1. Colleagues, please do not involve me in micromanaging such issues.
2. I'm not even close to deciding which feature will be in the product and which will not. Especially if it concerns such a third-party product as viber and integration with it.
3. I perceive questions in the style of "why is this not in onebox, because competitors already have it" - as a kick or run over, and I immediately answer accordingly.
4. A. Sukharnitsky was not mistaken when he said that it is better to ask questions in my direction through the forum, but he made a mistake with the reason "why through the forum."
It is described in more detail here -
https://crm-onebox.com/en/user/11/5. Here is how to make your own app -
https://crm-onebox.com/en/partner/how-to-create-app/Any user and / or partner always has the opportunity to file their application.