Messages from CRM system to Telegram
Good afternoon.
I tried to study the issue of connecting Telegram in our system https://goncharenkocentr.1b.app/desktop
I used the Telegram integration (free) from the list of available integrations on the 1box website and this guide: https://1b.app/ru/vnutrennie-produkti-onebox/2021/03/30/integratsiya-telegram-s-...
but I didn’t figure it out, because the guide seems to be for previous versions of the system.
Please tell me where I can see instructions on how to connect Telegram to the system?
It is necessary to be able to use the action "Send message via Telegram" at a certain stage of the process, send a message to clients by their phone number in the system
I registered the bot via BotFather and have a token. Thanks in advance.
Original question is available on version: ru
I tried to study the issue of connecting Telegram in our system https://goncharenkocentr.1b.app/desktop
I used the Telegram integration (free) from the list of available integrations on the 1box website and this guide: https://1b.app/ru/vnutrennie-produkti-onebox/2021/03/30/integratsiya-telegram-s-...
but I didn’t figure it out, because the guide seems to be for previous versions of the system.
Please tell me where I can see instructions on how to connect Telegram to the system?
It is necessary to be able to use the action "Send message via Telegram" at a certain stage of the process, send a message to clients by their phone number in the system
I registered the bot via BotFather and have a token. Thanks in advance.
Answers:
Good afternoon
You need to go here https://goncharenkocentr.1b.app/app/telegram/appsettings/ add the token that you received from BotFather
then go to automation once a minute https://goncharenkocentr.1b.app/app/automatization/minute/edit/ and set/configure the action "Turn Telegram message into a business process"
then you can reply to received messages via the comment block in the process or by action on the status
You need to go here https://goncharenkocentr.1b.app/app/telegram/appsettings/ add the token that you received from BotFather
then go to automation once a minute https://goncharenkocentr.1b.app/app/automatization/minute/edit/ and set/configure the action "Turn Telegram message into a business process"
then you can reply to received messages via the comment block in the process or by action on the status
11.07.2025, пятница, 17:35
Original comment available on version: ru
Maria
OneBox production wrote:
Good afternoon
You need to go here https://goncharenkocentr.1b.app/app/telegram/appsettings/ add the token that you received from BotFather
then go to automation once a minute https://goncharenkocentr.1b.app/app/automatization/minute/edit/ and set/configure the action "Turn Telegram message into a business process"
then you can reply to received messages via the comment block in the process or by action on the status
Thank you for your reply. I will try.
11.07.2025, пятница, 17:41
Original comment available on version: ru
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