Add a function in the chat that will be enabled by default as a checkbox like here [file]14650[/file]
and in the chat settings other [file]14651[/file] so that you can set a certain template for communication with the client.
For example, there are several employees, one of them is Vladimir, the second is Oleg, and it is necessary that, depending on who writes, “operator Vladimir” or “operator Oleg” is displayed.
As a result, you should get something like this [file]14652[/file]
It is important that this works for all integrations with messengers, especially Telegram and Viber.
How many hours do you need to implement?
Add a function in the chat that will be enabled by default as a checkbox like here and in the chat settings other so that you can set a certain template for communication with the client. For example, there are several employees, one of them is Vladimir, the second is Oleg, and it is necessary that, depending on who writes, “operator Vladimir” or “operator Oleg” is displayed. As a result, you should get something like this It is important that this works for all integrations with messengers, especially Telegram and Viber. How many hours do you need to implement?
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