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Not sending messages to clients

Нужна система которая умеет отправлять почту и все с одного места?
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In the task https://ukrpromspec.com.ua/admin/customorder/bistrie-prodazhi/220785/edit/ the client did not receive the last two messages. Messages were sent when going to the stage https://ukrpromspec.com.ua/admin/shop/workflowstatus/2381/action/new/ using the action set at the stage. There are many such tasks. Moreover, in some tasks, the action set at this stage works, and in some it does not.
Original question is available on version: ru

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