TTN are not created for one office
TTN are not created for individual orders for some reason, the payer is not registered as on the screen and when trying to create a TTN through an automatic action
and if you go to the block new mail in the order and click create tt, then everything will work
- at the stage Auto-formation of tn - action creation of tn
https://admin.uatech.pro/admin/customorder/order/1139540/edit/ - order example
Original question is available on version: ru
and if you go to the block new mail in the order and click create tt, then everything will work
- at the stage Auto-formation of tn - action creation of tn
https://admin.uatech.pro/admin/customorder/order/1139540/edit/ - order example
Answers:
Hello. In your account settings, there is a checkbox "Take into account the amount paid on the order when calculating the amount of cash on delivery" the process amount is 132. The payment amount is 132. The total amount and cost of the parcel is 0. To set some other, set the "Declared cost of the process" setting in the cabinet settings np
19.04.2021, 13:40
Original comment available on version: ru
Gives the same error
- registered in the integration
- registered in the integration
19.04.2021, 14:12
Original comment available on version: ru
where did you get the idea that the variables work there??
20.04.2021, 09:37
Original comment available on version: ru
before there was nothing there and everything worked, probably there you need to put a variable amount of the order
20.04.2021, 11:11
Original comment available on version: ru
Good afternoon, I have been creating ttn with my hands for two days now.
The problem on the status is to create a TT with orders that are with the payment method On a private 24 card, all such orders cannot go through auto-formation
The problem on the status is to create a TT with orders that are with the payment method On a private 24 card, all such orders cannot go through auto-formation
22.04.2021, 11:47
Original comment available on version: ru
Orders hang on the creation of tn status and do not switch to the auto-formation status. Orders for Sasha's Cabinet 1 side and payment method To the Privat 24 card, for all other payment methods ttn are created. Also, if you go to the block new mail in the order and click create ttn ttn will be created
26.04.2021, 11:15
Original comment available on version: ru
https://admin.uatech.pro/admin/shop/integrations/novaposhta-integration-63/contr... the "Declared cost of the process" field is not filled in the specified integration. Try to fill it with a number and create ttn. If it doesn't work, reset the example process
26.04.2021, 17:44
Original comment available on version: ru
Ttn are created, how now to make them created with the declared cost of the process amount?
26.04.2021, 21:41
Original comment available on version: ru
in the rest of the integration, the "Declared cost of the process" is also not indicated, but everything is created correctly there
26.04.2021, 21:42
Original comment available on version: ru
https://admin.uatech.pro/admin/customorder/order/1145419/edit/
https://admin.uatech.pro/admin/shop/integrations/novaposhta-integration-74/contr...
An example of an order that went through auto-formation in another account
https://admin.uatech.pro/admin/shop/integrations/novaposhta-integration-74/contr...
An example of an order that went through auto-formation in another account
27.04.2021, 12:21
Original comment available on version: ru
https://admin.uatech.pro/admin/customorder/order/1142981/edit/
Here's an example of the process before I filled in the "Declared Process Value" in the integration.
and he automatically created ttn without intervention.
it seems to me that this is a problem in the payment method, since it all started as soon as we did it. this method On a private 24 card, according to the settings it is the same as what was before it.
Here's an example of the process before I filled in the "Declared Process Value" in the integration.
and he automatically created ttn without intervention.
it seems to me that this is a problem in the payment method, since it all started as soon as we did it. this method On a private 24 card, according to the settings it is the same as what was before it.
27.04.2021, 12:35
Original comment available on version: ru
Integrator Alexander wrote:
Ttn are created, how now to make them created with the declared cost of the process amount?
uncheck "Consider the amount paid on the order when calculating the amount of cash on delivery"
27.04.2021, 17:50
Original comment available on version: ru
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