The client is not pulled up to create a New mail invoice
Не работает тот или иной функционал?
Не можете настроить логику работы процесса?
Вы всегда можете создать бесплатно топик на нашем форуме и партнеры-интеграторы с радостью вам помогут! Создать топик
Не можете настроить логику работы процесса?
Вы всегда можете создать бесплатно топик на нашем форуме и партнеры-интеграторы с радостью вам помогут! Создать топик
When I try to create an invoice for new mail, I get the error "Failed to create TTN. Recipient not found"
When trying to manually find a client in the invoice settings, the situation is the same, the client is not found, although the rest of the data is pulled up successfully.
Process example:
http://box.smart-gadget.club/admin/customorder/order/14358/edit/
Original question is available on version: ru
When trying to manually find a client in the invoice settings, the situation is the same, the client is not found, although the rest of the data is pulled up successfully.
Process example:
http://box.smart-gadget.club/admin/customorder/order/14358/edit/
Answers:
in the new mail log, when trying to create a counterparty for this order, the IR gives the following error https://tinyurl.com/yfote34j , i.e. swears that the Last name contains invalid characters
check the spelling of the surname, perhaps some letter of the English alphabet is used there, and not Russian, like "a" or "c"
check the spelling of the surname, perhaps some letter of the English alphabet is used there, and not Russian, like "a" or "c"
12.04.2021, 16:29
Original comment available on version: ru
Check if the API is out of date. If outdated - create a new code.
12.04.2021, 17:19
Original comment available on version: ru
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