Problem with the new mail block, data is downloaded from Rosette, but the system sends it to the wrong place

Judging from the indicated topics, and in particular https://crm-onebox.com/ru/support/logistics-and-delivery-services/7236-problema-s-blokom-novaya-pochta-dannie-vigruzhayutsya-s-rozetki/ - you have not correctly configured the action at the stage, which is why the wrong department is selected? Provide an example of a problematic process, is it likely that the same problem exists there?

https://box.vals.net.ua/admin/customorder/order/17530/invoice/ Any new order, whether from the Rozetka, or created by yourself, is everywhere by default Olenivka (Orikhivsky district) [quote] Tyndyk Maxim Vadimovich wrote: Judging from the topics indicated, and in particular https://crm-onebox.com/ru/support/logistics-and-delivery-services/7236-problema-... - you have not correctly configured the action at the stage, due to why choose the wrong department? [/quote] This problem was solved even then, no one climbed into the system, did not change anything, since yesterday the problem started again. [file]4659[/file]

Who will solve the problem?

[quote] Krasnobrizhev Alexander Viktorovich wrote: https://box.vals.net.ua/admin/customorder/order/17530/invoice/ Any new order, whether from the Rozetka, or created by yourself, is everywhere by default Olenivka (Orikhivsky district) [/quote] Now another city is in the process. Is there an example of a "fresh" process, where without any actions (here the process was immediately created and no one did anything in it) there is already an incorrect city?

Any new order. Here is a link to a test one. https://box.vals.net.ua/admin/customorder/order/17608/invoice/

Thank you.