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Urgently!!! Error creating invoice

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When creating a New Mail invoice, an error occurred.
The selected recipient does not have the EDRPOU. Create a new Recipient or issue a Document to an individual
Here is the order https://andser.crm-onebox.com/admin/customorder/order/153491/edit/
Original question is available on version: ru

Answers:

Hello, what and where are you doing to create ttn?
24.03.2021, 17:00
Original comment available on version: ru


Treebeard
the oldest of the Ents wrote:
Hello, what and where are you doing to create ttn?

https://andser.crm-onebox.com/admin/customorder/order/153491/edit/
24.03.2021, 18:02
Original comment available on version: ru


Dmitry
the oldest of the Ents wrote:
Hello, what and where are you doing to create ttn?

The mail manager said that ttn is not created for a private person, but for a sole trader. But we didn't change any settings.
26.03.2021, 12:03
Original comment available on version: ru

Good afternoon. Enable the "Create TTN for an individual" setting in the integration settings with the IR and create a new TTN
07.04.2021, 17:43
Original comment available on version: ru

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