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when manually creating a new mail TTN, an error is generated for the organization

for some reason, TTN of new mail for the organization was no longer created

for example
https://adapter.crm-onebox.com/admin/customorder/order/4259/edit/
although you can specify any process, enter the manual mode for creating tn, specify the name of the organization - and an error will pop up
Original question is available on version: ru

Answers:

Good afternoon. Try it now. At the moment, when you change the Organization, the drop-down list of counterparties changes, in which you need to select the recipient.
02.11.2020, 17:56
Original comment available on version: ru

cool.

still doesn't work
02.11.2020, 21:54
Original comment available on version: ru

rather, you can ask a question
Explain how it works?!!!
02.11.2020, 21:57
Original comment available on version: ru

Well, it doesn’t work anymore through no fault of ours, the API gives you an error. If you do not understand what is written in the error, then it says something like this:
1. Return shipping - money order is not available to you.
2. The recipient's data must be written in Cyrillic (you have a company name with English letters)
3. Payer shipping recipient unavailable.
03.11.2020, 10:07
Original comment available on version: ru

what about guilt?
you want to say integration with the new mail is no longer relevant?
and needs a makeover?
how to get rid of this error?
03.11.2020, 19:23
Original comment available on version: ru

people. The question is still relevant...
when will the answer be clear
by settings?
10.11.2020, 14:53
Original comment available on version: ru

Good afternoon. This bug has now been fixed.

Mironenko Dmitry
Client wrote:
how to get rid of this error?

The rest of the errors are not OneBox errors, there was no declared value and return shipping cost. In the specified process, I created a new ttn for the test https://prnt.sc/vgucov, if you don't need it, please delete it.
10.11.2020, 17:25
Original comment available on version: ru

By the way
"declared value" is already a new bonus, appeared today
how to specify it?
if there is a payment in the process, then the cost is 0
it is necessary to fix it somehow so that the cost of the process pulls up
Or make a new topic?
10.11.2020, 17:59
Original comment available on version: ru


Mironenko Dmitry
Client wrote:
"declared value" is already a new bonus, appeared today

5 years already as it is))
There are a lot of checkboxes / selection of additional fields in the NP settings, look at them.
10.11.2020, 18:05
Original comment available on version: ru

six months everything worked.
now you need to check the checkboxes?
10.11.2020, 18:19
Original comment available on version: ru

nothing stands still, everything evolves
10.11.2020, 18:23
Original comment available on version: ru

And how can I enter the cost of the process here?

I don't want to create extra fields...
and the first square is empty, it is not clear how to write down the cost of the process in it.
10.11.2020, 18:29
Original comment available on version: ru

https://prnt.sc/vgvqij turn off the setting or use the additional field
10.11.2020, 18:32
Original comment available on version: ru

Well, yes, for some reason, the estimated cost and the amount of the money transfer stuck together.
although they should have different meanings.
remittance is an estimated value - fees paid
10.11.2020, 19:08
Original comment available on version: ru

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